Assistant Manager - STORAGE

Job Description OVERVIEW

We are a top-rated self-storage company seeking Assistant Property Manager(s) to join our team in the Dallas, TX area. While we may not have immediate openings, we are always accepting applications for future opportunities.

The Assistant Manager will be responsible for the efficient and effective operations of the store through general property maintenance, a strong desire to grow the business, through outside the box thinking, developing effective branding, and marketing strategies, a positive attitude that reflects a desire to exceed the highest level of customer service.

• Meet sales goals through unit rentals, unit warrant, moving supplies and other related products.
• Serve and guide new customers through rental processes and agreements.
• Follow up with clients and converting telephone and walk-in inquiries into rentals.
• Provide best-in-class customer service to existing customers.
• Greeting customers promptly, enthusiastically, and professionally.
• Resolve customer issues in a timely and effective manner.
• Ensures that company standards of cleanliness and appearance are met.
• Inspect the property, including performing lock checks.
• Clearly and effectively communicate results, updates, and recommendations to the District Manager or the Leadership Team.
• Record keeping.
• Perform other duties as assigned.

• High level of customer service skills
• Excellent interpersonal and communication skills – both on the phone and in person
• Hospitality background
• Retail sales background
• Basic MS computer skills

At TJO
10X10 Management, you will be part of an industry-leading customer service team where you will be challenged, developed, and included in a diverse workspace. We place a high priority on our team members, dedicating ourselves to coaching and development—this is a key factor that sets us apart.

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401K
• Employee Assistance Program
• Paid holidays, Bereavement time, and pay for Jury Duty