Design Supervisor

Purpose

The Design Supervisor is responsible for the training and development of the design team, and for driving sales for Floor and Decor. Additionally, the Design Supervisor ensures customers have a positive sales experience by providing exceptional customer service through design services.

• Design education (BA or AA in Interior Design)
• 6 years interior design experience in lieu of design education
• Combination of education and experience equal to 6 years
• 3-5 years of leadership or management experience
• Knowledge of hard surface flooring preferred
• Proficient in basic mathematical skills
• Must be self‑motivated and able to multi‑task in a fast‑paced environment
• Excellent verbal, written, and interpersonal skills
• Basic computer knowledge, including Microsoft Office suite
• Perform other duties as assigned
• Internal candidates must have 12 months of experience in a Sr. designer position, ADM role, or higher

• Proven ability to build and maintain lasting relationships with residential and professional customers in the industry
• Hire and develop a dynamic and motivated design team, including performance evaluations
• Greet store customers in a helpful manner and support store design walk‑in needs
• Maintain the master store design appointment calendar and schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store
• Provide tile, wood, stone, and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects
• Design and sell complete, functional and aesthetically appealing solutions
• Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness, and follow‑up, including consistent and concise communication to customers and others
• Proficient and consistent use of company communication tools and emails is required
• Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals
• Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees
• Responsible for Design Center maintenance and maintaining company visual standards
• Engage in current and emerging design trends in the market
• Responsible for understanding and utilizing design applications such as Salesforce, proprietary Online Design Appointment Scheduler, MyProject, James Martin, and Hous Pro
• Participate in local professional affiliations like ASID, NKBA
• Perform other duties as assigned

Limited travel required, including car travel. The employee is frequently exposed to a warehouse environment and moving vehicles, with moderate to noisy noise level. Physical/sensory requirements include ability to lift up to 50 lbs occasionally, 10–25 lbs frequently, and up to 10 lbs constantly; using hands and fingers; standing, walking, reaching, climbing, stooping, kneeling, crouching, or crawling. Store hours:
Monday‑Friday 7:00‑8:00PM, Saturday 8:00‑7:00PM, Sunday 10:00‑6:00PM. Pickup hours:
Monday‑Friday 7:00‑7:00PM, Saturday 8:00‑7:00PM, Sunday 10:00‑6:00PM.

• Bonus opportunities & career advancement opportunities at every level
• 401(k) with company match, Employee Stock Purchase Plan, and Referral Bonus Program
• Medical, Dental, Vision, Life, and other insurance plans (subject to eligibility criteria)
• Work‑life balance, including paid vacation and sick time for eligible associates, paid holidays plus a personal holiday, paid volunteer time off that starts on Day1

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.

This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.