Overnight Stocking Coach

Responsibilities

Leads and develops teams effectively by teaching, training and actively listening to associates touring stores and providing feedback. Tourto Teach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiatives merchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way OBW service model managing and supporting customer service initiatives for example store community outreach programs ensuring customer needs complaints and issues are successfully resolved developing and implementing action plans to correct deficiencies. Provides process improvement leadership to ensure a high quality customer experience, drives the financial performance and sales of the designated store area by reviewing and evaluating PL Profit Loss statements, managing and assisting in budgeting forecasting and controlling expenses, monitoring and ensuring effective merchandise presentation seasonal transitions inventory flow and operational processes, developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved.

Provides supervision and development opportunities for hourly associates by hiring, training and mentoring, assigning duties, setting clear expectations, providing associate recognition, communicating expectations consistently and effectively, ensuring promoting a belonging mindset in the workplace and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential. Coordinates and oversees job‑related activities and assignments by developing and maintaining relationships with key stakeholders and supporting plans and initiatives.

Identifies and communicates goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities, demonstrating adaptability and promoting continuous learning. Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity, implementing related action plans and supporting the Open Door Policy.

2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience. For facilities that sell firearms, the position requires successful completion of a firearms‑specific Criminal Background Check (CBC) and Firearms Authorized Training. For facilities that sell only ammunition and have state specific requirements, the position may require a current state issued Certificate of Eligibility.

Associates will be required to attend and successfully complete all job‑required trainings and assessments (e.g., Academy trainings, Open Door trainings, etc.).

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including the responsibility of performance management, mentoring, hiring, and firing.

• Competitive pay as well as performance‑based bonus awards.
• Health benefits:
  
  medical, vision and dental coverage.
• Financial benefits:
  
  401(k), stock purchase and company‑paid life insurance.
• Paid time off benefits: PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U education benefit program for full‑time and part‑time associates.

Primary

Location:

5001 Mckinney Ranch Pkwy, Mckinney, TX 75070‑8601, United States of America.