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Retail Sales Associate/Customer Service
Job in
McKinney, Collin County, Texas, 75069, USA
Listed on 2026-02-20
Listing for:
WellBiz Brands, Inc.
Full Time
position Listed on 2026-02-20
Job specializations:
-
Sales
Retail Sales
Job Description & How to Apply Below
Overview
If you’re looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further!
Perks- Pay $13 to $16 per hour depending on experience
- Bonuses based on monthly conversion numbers
- Medical insurance
- A complimentary monthly massage at the studio. A skincare session every three months
- Our WMA team members will earn commission for wellness plan sales
- Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty
- Talk with and listen to all new clients, established clients, and prospective clients to understand their needs
- Turn client concerns into opportunities to demonstrate excellent customer service
- Consultative selling to build rapport and promote the value and benefits of wellness programs
- Front desk operations: manage daily administrative tasks efficiently, including scheduling services, handling cash/payments, using booking systems, and maintaining accurate client records
- Clinic maintenance: ensure the wellness environment is clean, orderly, and supplies/equipment are stocked and safely maintained
- Team collaboration with massage therapists, service providers, and management to ensure smooth operations
- Prior retail sales experience preferred; selling memberships or services in person to potential clients
- Customer Service in a spa-like or similar environment is preferred; ability to distinguish value with attention, hospitality, and execution
- Familiarity with modern office tools and systems; scheduling and payments are processed with easy-to-learn computer programs
- Driven to create the best work environment for employees and the best experiences for clients
- Previous Mind Body experience or Elements Experience is a plus
- Drive membership sales and provide exceptional customer service by educating clients on wellness programs and building lasting relationships
- Meet sales goals: consistently achieve or exceed goals for new client conversion into memberships, upsells, and rebooking rates
- Ability to identify client needs and clearly communicate the value and benefits of wellness programs
Position Requirements
10+ Years
work experience
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