Front Desk Sales Coordinator

Front Desk Sales Coordinator – Full Time

The Lash Lounge McKinney – 380 & Hardin

The Lash Lounge Prosper – Gates of Prosper

WHO WE ARE:

The Lash Lounge is the nation's premier lash extension salon with 100+ locations across the U.S. At our Prosper and McKinney salons, we specialize in creating confident, beautiful women through luxury lash and brow services — while delivering a five-star guest experience every time. But here's the truth:

Our front desk isn't just customer service — it's our sales engine.

We are a fast-growing, performance-driven salon, and we're looking for a motivated Front Desk Sales Coordinator who wants to help grow our business, increase first-time visitors, convert leads, and drive revenue — while being the friendly face of our brand. THIS IS A FULL-TIME POSITION:
This is a 35–40 hour per week role requiring availability for afternoons, evenings, and weekends. Reliability and schedule flexibility are essential.

WHO YOU ARE:
You are NOT afraid to sell. You are confident on the phone. You love hitting goals, closing memberships, and turning "just looking" into "I'm booked!" You thrive in a fast-paced environment and know how to:

• Convert new leads into booked full sets
• Upgrade guests into premium services
• Enroll guests into monthly memberships
• Follow up relentlessly on warm & cold leads
• Track your numbers and compete with yourself to do better every week

WHAT YOU'LL DO:

This is a revenue-generating role. You will:

• Sell full sets, refills, upgrades, retail & memberships
• Make daily outbound calls, texts & emails to leads
• Follow structured follow-up cadences
• Convert first-time visitors into long-term members
• Book appointments in person, by phone & through CRM
• Deliver a luxury guest experience from check-in to checkout
• Support lash artists and maintain a clean, organized front desk

REQUIRED SKILLS:

• Sales-driven mindset — non-negotiable
• Experience in sales, front desk, retail, hospitality, fitness or beauty
• Comfortable with outbound calling and closing
• Strong multitasking & communication skills
• Able to work evenings & weekends
• Mind Body experience preferred

COMPENSATION & PERKS:

• Competitive hourly pay (based on experience)
• Commission on memberships & retail
• Employer-paid telehealth benefits
• Free lash services & retail discounts
• Paid training & advancement opportunities
• Fun, supportive, performance-driven culture

If you're ready for a full-time sales role in a luxury beauty brand — this is your opportunity to build real income and grow with us. Compensation: $13.00 - $18.00 per hour

WHAT WE DO:

The Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence.

WHY JOIN OUR TEAM:
We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you'll get both intensive theory-based and hands-on education to further your professional careers. Finessed over decades with a focus on beautiful, consistent results and the safety of our guests, our curriculum is highly regarded industry-wide and rivals the best in the business.