Account Manager

Account Manager (Administrative)

Job Summary:

The Account Manager will build business by locating, developing, defining, negotiating, and closing business relationships; maintain relationships with clients for long-term growth and serve customers by identifying their needs.

This role will manage customer relationships, monitor and advise on market changes and needs; develop long-term plans to increase revenue and support company goals.

Identifies market potential by qualifying accounts. Initiates sales process by scheduling appointments; making initial presentation; understanding account requirements. Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements. Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. Closes sales by building rapport with potential account; explaining product and service capabilities;

overcoming objections; preparing contracts. Expands sales in existing accounts by introducing new products and services; developing new applications. Contributes information to market strategy by monitoring competitive products and reactions from accounts. Recommends new products and services by evaluating current product results; identifying needs to be filled. Accomplishes marketing and organization mission by completing related results as needed. Enhances organization reputation by accepting ownership for accomplishing new and different requests;

exploring opportunities to add value to job accomplishments. Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers. Contributes to team effort by accomplishing related results as needed. Maintains Pro-Heath. LLC quality service by establishing and enforcing organization standards.

Experience with mid-sized and large customer organizations. Value selling experience. Ability to manipulate large amounts of data. Proven knowledge of bookkeeping and accounting principles, practices, standards, laws and regulations. High attention to detail and accuracy. Ability to direct and supervise. 2+ years of experience in a consultative sales environment (or similar environment) is preferred but not necessary. A necessary level of skill in reading comprehension to understand and locate information in work related documents.

Strongly developed capacities in written and oral communication to effectively convey and receive information to and from others. A fundamental level of skill in applied mathematics to perform work related tasks. The ability to work independently and manage work tasks effectively. A strong teamwork orientation and the ability to work well with others. A practical understanding of electronic equipment, and computer hardware and software, including Windows applications, Microsoft Office software, and other word processing and communication software.

The ability to maintain consistent and high levels of inbound and outbound calls, and talk time as defined by management, as well as face to face visits with customers.

Bachelors degree preferred 1+ years experience in account management Advanced problem resolution skills and communication abilities Excellent word processing and spreadsheet skills Ability to anticipate customers needs and match them with appropriate products and services Comfort with working under pressure in a fast-paced environment