Parts Specialist - Front Counter

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McKinney, TX, US

7 days ago Requisition

Salary Range: $50,000.00 To $75,000.00 Annually

PARTS SPECIALIST – FRONT COUNTER

Build a career in commercial truck parts — We will train you.

Bring your customer-service mindset, problem-solving skills, and fluency in Spanish and English. We’ll provide the product and systems training you need to succeed.

Industrial Power Truck & Equipment is a family-owned commercial truck dealership with locations in Fort Worth, McKinney, and Lewisville. For more than four decades, customers have trusted us for Hino and Isuzu commercial trucks, Cummins engines, Allison transmissions, and an extensive selection of all-makes truck parts.

Our Lewisville team is growing, and we’re looking for a Parts Specialist who will create outstanding front-counter experience and help customers get the right parts to keep their businesses moving.

• Welcome and assist customers at the front counter, by phone, and through other parts inquiries.
• Identify the right parts by listening carefully, asking the right questions, and using available catalogs and systems.
• Communicate fluently in Spanish and English to provide clear, professional service to our diverse customer base.
• Prepare quotes and process orders accurately and efficiently while keeping customers informed.
• Build lasting customer relationships through dependable follow-up, product knowledge, and a solutions-first approach.
• Collaborate across departments with Parts, Service, and Sales to meet customer needs and support dealership goals.
• Maintain a professional front-counter environment that is organized, welcoming, and ready for business.
• What We’re Looking For
• Fluency in both Spanish and English is required.
• Strong customer-service, communication, and relationship-building skills.
• A dependable, team-oriented approach and the ability to stay organized in a fast-paced environment.
• Comfort learning new products, technology, and processes.
• A genuine interest in solving problems and helping customers succeed.

Previous experience in parts sales, automotive or commercial truck parts, retail, or another customer-facing role is a plus. Familiarity with Hino, Isuzu, Cummins, Allison, or all-makes truck parts is helpful, but we will provide training to the right candidate.

• Training and support — We will train you on our products, systems, and processes with guidance from experienced team members.
• Career growth — Build valuable expertise in the commercial truck industry and grow with our business.
• Competitive benefits — Competitive pay, health coverage, 401(k) matching, paid time off, and more.
• A people-first culture — Join a family-owned company that values professionalism, integrity, teamwork, and excellence.
• Meaningful work — Help customers keep their trucks, teams, and businesses moving.

Industrial Power Truck & Equipment is an equal opportunity employer. We consider qualified applicants without regard to any characteristic