Innovation Technician

What do our Innovation/Utility specialists do?

• Pest Control: Conduct inspections to identify pest activity, perform pest control services for residential and commercial clients, and install and maintain termite control systems.
• TAP Insulation Installation: Efficiently install Thermal Acoustical Pest Control (TAP) insulation, ensuring quality service and customer satisfaction while managing job‑site preparations and clean‑up.
• Construction and Repair: Assist with light construction projects, including minor repairs and replacements related to pest damage.
• Customer Interaction: Communicate effectively with customers to explain services, ensure satisfaction, and provide guidance on pest control measures.
• Service Delivery: Perform exclusion services and wildlife removal, setting up and building exclusion traps, and ensuring safety protocols are followed.
• Continuous Learning: Stay updated on industry trends, technologies, and regulations. Participate in training to enhance your skills in pest control and related services.

• Working around animals, insects and termites.
• Working in tight, confined spaces such as basements, attics, crawl spaces, narrow aisles, or passageways.
• Setting up and building exclusion traps, cuts flashing and forming hardware cloth to specifications.
• Removing animals trapped in exclusion devices.
• Working in a safety harness from roof tops as needed in the performance of exclusion services and wildlife removal.
• Completing production forms documenting services provided.
• Handling mechanical parts, vehicles, electrical current, heights and scaffolding, fumes, dust, and chemicals safely.
• Lifting, carrying, pushing, pulling, or otherwise repositioning objects up to 50 pounds.
• Maintaining balance when walking, standing, or crouching on narrow, slippery, or erratically moving surfaces.
• Using upper extremities to press with steady force and drag, draw, haul, or tug objects.
• Working both inside and outside in your local climate with company‑provided weather conditions.
• Performing extensive movement: sitting, climbing, balancing, stooping, kneeling, crouching, crawling, walking up and down stairs, ladders, scaffolding, ramps, and poles.
• Wearing personal protective equipment (PPE), including an OSHA‑compliant respirator.
• Safely operating a motor vehicle and keeping it and all other equipment clean.

• Clean shaven face for safety reasons (allows proper respirator seal).
• High school diploma or GED; related experience and/or training; or equivalent combination of education and experience.
• Valid driver's license from your state of residence.
• Availability to work Monday‑Friday and Saturday as needed.
• Solid reading, writing, and verbal communication skills and ability to present information in both internal and external settings.
• Basic math skills (add, subtract, multiply, divide) and ability to follow instructions for mixing on product labels.
• Licenses/certificates as required by federal, state, and/or local regulations (covered by us).
• Customer‑facing experience preferred.

Rentokil is a drug‑free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.