Mid-Level QA Engineer; Test Automation

About the Role

We’re looking for a Mid-Level QA Engineer with 2–3 years of hands‑on QA experience to help scale our testing coverage on our virtual care platform. You'll split your time between manual exploratory testing of complex, multi‑step workflows and building/maintaining automated test coverage.

• Design, write, and maintain automated test suites for critical user flows
• Perform in-depth manual and exploratory testing on complex, stateful, multi‑step workflows and forms
• Identify gaps in test coverage and propose new automated regression suites
• Work with engineering to reproduce, isolate, and verify fixes for tricky bugs (including race conditions, state‑dependent bugs, and rate‑limiting edge cases)
• Maintain and improve our test runner and CI‑integrated test suites
• Mentor junior QA team members on test case design and bug reporting

• 2–3 years of experience working in a QA/testing environment (manual, automated, or both)
• Hands‑on experience with at least one browser test automation framework (Playwright, Selenium, Cypress, WebdriverIO, or similar)
• Ability to write clear, maintainable test cases and automation scripts
• Experience testing complex, multi‑step or stateful workflows (not just simple CRUD forms)
• Strong bug reporting and root‑cause investigation skills – able to isolate whether an issue is a UI bug, a backend bug, or a data issue
• Comfortable reading basic SQL to verify data behind a bug

• Experience testing healthcare, fintech, or other regulated/compliance‑sensitive applications
• Experience with API testing tools (Postman or similar)
• Familiarity with CI/CD pipelines and integrating automated tests into them
• Experience testing rate‑limited endpoints, auth flows (OTP/passwordless/MFA), or multi‑step UIs

Own and grow our automated test suite from the ground up