Software Engineering Manager - Heritage Integrations

Position

Purpose:

The Software Engineering Manager – Partner Integrations will lead the design, development, and delivery of integration solutions that enable seamless connectivity between SRS/Heritage systems and external partners, customers, distributors, and fulfillment providers. This role is responsible for supporting the technical onboarding of new partners, accelerating integration timelines, and building scalable, reusable APIs and EDI integrations that drive business growth. The ideal candidate is a hands‑on leader with deep experience in API development, EDI standards, system integrations, and cloud‑native architectures, capable of balancing rapid delivery with long‑term platform strategy.

This leader will play a critical role in supporting and extending our Enterprise Integration Layer (EIL) by ensuring partner integrations—whether API-based or EDI-driven—are built as reusable capabilities rather than one‑off solutions. The role must balance API‑first strategies with established B2B/EDI transaction models required for fulfillment, logistics, and retail ecosystems.

• Lead the technical onboarding of new partners and customers across both API and EDI integration models, ensuring smooth and efficient integration into the Heritage ecosystem.
• Act as the primary engineering leader supporting partner integrations, working closely with business development, product, and external partners.
• Translate partner requirements into scalable integration solutions, balancing customization with platform reuse
• Evaluate and recommend appropriate integration patterns: REST APIs Event‑driven architecture EDI batch/file‑based models Hybrid approaches
• Own integration success from onboarding through production stabili API, EDI, and Integration Development
• Design, build, and maintain custom APIs, services, and integration applications to support partner onboarding and growth initiatives.
• Design, implement, and support EDI integrations using: ANSI X12 EDIFACT Support core transaction sets: 850 (Purchase Order) 855 (Acknowledgment) 856 (ASN) 810 (Invoice) 846 (Inventory)
• Ensure APIs follow enterprise standards aligned with the Enterprise Integration Layer (EIL), including canonical data models, observability, and security.
• Develop integration patterns that support both real‑time APIs, event‑driven architectures, and EDI workflows.
• Own EDI-based fulfillment integrations supporting order‑to‑cash workflows
• Ensure accurate processing of:
  Orders Shipment notifications Invoices Inventory updates
• Implement EDI acknowledgment handling (997/999) and reconciliation processes
• Partner with operations, supply chain, finance, and customer service teams
• Drive standardization to reduce partner‑specific customization
• Build targeted applications and services to enable strategic partner capabilities such as:
  Order integration and automation Pricing and catalog synchronization Customer onboarding workflows Data exchange and transformation services EDI‑driven fulfillment workflows
• Make pragmatic decisions on when to build reusable services vs. purpose‑built solutions to accelerate revenue opportunities.
• Ensure all partner integrations are designed for scalability, reliability, and performance, avoiding point‑to‑point technical debt where possible.
• Collaborate with Architecture and Platform teams to align integrations with enterprise standards and long‑term platform strategy.
• Drive adoption of API‑first and reusable integration patterns.
• Establish reusable: EDI transformation libraries Canonical mappings
• Lead a high‑performing Agile team delivering integration solutions in a fast‑paced environment.
• Ensure continuous integration and deployment of reliable solutions using Dev Ops best practices.
• Own delivery timelines for partner integrations, often tied directly to revenue and customer commitments.
• Implement strong monitoring, logging, and alerting practices for all integrations.
• Ensure rapid detection and resolution of issues impacting partners, minimizing downtime and business disruption.
• Collaborate with L1/L2 support teams to ensure smooth operational handoff and incident management.
• Drive adoption of AI‑assisted software development…