Software Engineering Manager - Heritage Integrations

Position Purpose

The Software Engineering Manager – Partner Integrations will lead the design, development, and delivery of integration solutions that enable seamless connectivity between SRS/Heritage systems and external partners, customers, distributors, and fulfillment providers.

• Lead the technical onboarding of new partners and customers across both API and EDI integration models, ensuring smooth and efficient integration into the Heritage ecosystem.
• Act as the primary engineering leader supporting partner integrations, working closely with business development, product, and external partners.
• Translate partner requirements into scalable integration solutions, balancing customization with platform reuse
• Evaluate and recommend appropriate integration patterns:
  • REST APIs
  • Event-driven architecture
  • EDI batch/file-based models
  • Hybrid approaches
• Own integration success from onboarding through production stabili
• API, EDI, and Integration Development
• Design, build, and maintain custom APIs, services, and integration applications to support partner onboarding and growth initiatives.
• Design, implement, and support EDI integrations using:
  • ANSI X12
  • EDIFACT
• Support core transaction sets:
  • 850 (Purchase Order)
  • 855 (Acknowledgment)
  • 856 (ASN)
  • 810 (Invoice)
  • 846 (Inventory)
• Ensure APIs follow enterprise standards aligned with the Enterprise Integration Layer (EIL), including canonical data models, observability, and security.
• Develop integration patterns that support both real-time APIs, event-driven architectures, and EDI workflows.

• Own EDI-based fulfillment integrations supporting order-to-cash workflows
• Ensure accurate processing of:
  • Orders
  • Shipment notifications
  • Invoices
  • Inventory updates
• Implement EDI acknowledgment handling (997/999) and reconciliation processes
• Partner with operations, supply chain, finance, and customer service teams
• Drive standardization to reduce partner-specific customization

• Build targeted applications and services to enable strategic partner capabilities such as:
  • Order integration and automation
  • Pricing and catalog synchronization
  • Customer onboarding workflows
  • Data exchange and transformation services
  • EDI-driven fulfillment workflows
• Make pragmatic decisions on when to build reusable services vs. purpose-built solutions to accelerate revenue opportunities.

• Ensure all partner integrations are designed for scalability, reliability, and performance, avoiding point-to-point technical debt where possible.
• Collaborate with Architecture and Platform teams to align integrations with enterprise standards and long-term platform strategy.
• Drive adoption of API-first and reusable integration patterns.
• Establish reusable:
  • EDI transformation libraries
  • Canonical mappings

• Lead a high-performing Agile team delivering integration solutions in a fast-paced environment.
• Ensure continuous integration and deployment of reliable solutions using Dev Ops best practices.
• Own delivery timelines for partner integrations, often tied directly to revenue and customer commitments.

• Implement strong monitoring, logging, and alerting practices for all integrations.
• Ensure rapid detection and resolution of issues impacting partners, minimizing downtime and business disruption.
• Collaborate with L1/L2 support teams to ensure smooth operational handoff and incident management.

• Drive adoption of AI-assisted software development across the team, leveraging tools such as Git Hub Copilot and agent-based workflows to improve developer productivity and code quality.
• Embed AI into the entire software development lifecycle (SDLC), including:
  • Requirements analysis and API design acceleration
  • Automated code generation and refactoring
  • Test case generation and intelligent QA automation
  • AI-assisted debugging using logs, traces, and telemetry
• Utilize AI to enhance integration development, including mapping, transformation logic generation, and documentation of APIs and partner workflows.
• Partner with architecture and platform…