Collection Analyst

Salary: $80-85K (depending on experience)

Location: Mclean VA

On-Site

Schedule:

hybrid

• 2+ years of commercial or business-to-business collections experience
• Experience managing a high-volume portfolio of customer accounts
• Strong understanding of accounts receivable, aging reports, and cash application
• Experience researching and resolving billing discrepancies
• Excellent written and verbal communication skills
• ERP experience required;
  Oracle, SAP, Net Suite, or Microsoft Dynamics is preferred

• Manage a portfolio of customer accounts and collect outstanding balances
• Review accounts receivable aging reports and prioritize collection activity
• Contact customers by phone and email regarding past-due invoices
• Research and resolve billing discrepancies, payment issues, and account disputes
  
  Document collection activity and maintain accurate account notes
• Coordinate with billing, cash application, sales, and customer service teams
• Identify delinquent or high-risk accounts and escalates concerns appropriately
• Negotiate payment arrangements within established company guidelines
• Assist with account reconciliations and unapplied cash research
• Prepare collection reports and provide updates to management
• Support month-end close and audit requests related to accounts receivable
• Recommend process improvements that reduce outstanding receivables and improve cash flow