Senior Administrative Assistant; Administrative Support Assistant III - Retail Bank Product

Senior Administrative Assistant (Administrative Support Assistant III) - Retail Bank Product

The role supports executives across Director to Managing VP level in a fast‑paced, tech‑savvy environment. The successful candidate is an expert multitasker who acts as the gatekeeper and extension of executives, handles critical administrative tasks, and supports efficient organization operations.

• Strategic Calendar Management – prioritize complex scheduling requests and adjust to frequent last‑minute changes.
• Detailed Travel Coordination – handle travel arrangements and create timely expense reports.
• Active Team Support – drive key team activities and events to promote a fun, team‑oriented work environment.
• Communication & Ambassadorship – circulate information, answer questions, and act as a team ambassador, fostering strong relationships within and outside the team.

• Flexibility & Adaptability – quick thinking and adjusting to constantly changing demands and priorities.
• Resourcefulness & Autonomy – proactively solve complex problems using strong judgment and influencing skills.
• Detail‑Oriented & Communication Skills – maintain exceptional attention to detail in all tasks and demonstrate strong written and verbal communication to ensure clarity and professionalism.
• Teamwork Mindset – actively partner with Administrative Assistants and other colleagues, fostering collaboration.

• High School Diploma, GED or equivalent certification.
• At least 2 years of administrative experience.
• At least 2 years of experience in Microsoft Office Suite or Google Workspace.

• Associate's Degree.
• At least 5 years of experience as an Executive Assistant or Administrative Assistant in a fast‑paced environment.
• At least 3 years of calendar management supporting multiple executives.
• At least 1 year of meeting and event planning experience.
• Experience utilizing AI tools such as Gemini, CoPilot, Claude or other AI solutions.
• Experience setting up video conferencing and Zoom/Skype technology for meeting users.
• Experience planning ahead and managing time effectively.
• Excellent written and verbal communications.
• Excellent organizational skills.

McLean, VA: $80,900 – $92,300
New York, NY: $88,200 – $100,700
Richmond, VA: $73,500 – $83,900

Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being.

Capital One is an equal‑opportunity employer (EEO, including disability/veteran) committed to non‑discrimination in compliance with applicable federal, state, and local laws. It promotes a drug‑free workplace and considers qualified applicants with a criminal history in a manner consistent with applicable laws.