Facilities & Office Operations Specialist

## Facilities & Office Operations Specialist Apply locations:
McLean, VAtime type:
Full time posted on:
Posted Yesterday job requisition :
JR101066
** Who Are We?
** Groundswell is a premier technology integrator and solution provider, resolutely committed to solving the most complex challenges facing federal agencies today. Our name, Groundswell, represents our commitment to be an unstoppable, seismic change in government. Ours is a small company culture with big company reach and results.  Are you ready to be audacious, be bold and drive change at a rapid pace?  

Join us, where we’ll make a greater impact together.
** What You'll do:
** The
** Facilities & Office Operations Specialist
** is the primary coordinator of Groundswell's corporate workplace and is responsible for ensuring the office operates safely, efficiently, securely, and professionally every day.

This full-time,
** 100% onsite position
** serves as the operational hub of the office, communication point for vendors, and escalation point for issues related workplace operations, physical security, badging, and front desk administration to provide a consistent and quality experience for employees, visitors, and clients.

The successful candidate is highly organized, proactive, and service-oriented with exceptional attention to detail and follow-through. This individual takes ownership of workplace issues from identification, escalation, follow up and resolution, anticipates operational needs related to lighting, plumbing, cleanliness, guest badging, security access.
** Key Responsibilities
**** Facilities Management & Workplace Operations
*** Serve as the day-to-day face of headquarter on site security. Ensuring all guests have badges, access monitored through Data Watch, new hire badge printing, and shipping monitoring.
* Own the day-to-day operation, appearance, and functionality of Groundswell's corporate office, ensuring a clean, organized, safe, and professional work environment.
* Conduct regular walkthroughs of the office to proactively identify maintenance, safety, cleanliness, inventory, and operational issues before they impact employees.
* Manage all office maintenance and repairs from identification through resolution, ensuring timely follow-up and completion.
* Serve as the primary liaison with building management, janitorial services, maintenance providers, and other vendors to resolve facilities-related issues, including HVAC, plumbing, electrical, elevators, parking, fire alarms, and general building maintenance.
* Manage vendor relationships, schedule service visits, monitor work quality, and ensure timely issue resolution.
* Ensure conference rooms, common areas, kitchens, reception spaces, and shared work spaces consistently reflect Groundswell's professional standards.
* Oversee inventory, ordering, and stocking of office supplies, kitchen supplies, and other workplace essentials.
* Maintain kitchen operations, including stocking supplies, operating the dishwasher, and ensuring kitchens and break areas remain clean, organized, and fully functional throughout the day.
* Perform routine maintenance of office amenities, including coffee machines and beverage stations, ensuring they remain clean, stocked, and operational.
* Support workplace improvements, office moves, furniture setup, and other operational projects as needed, requiring the ability to lift 50lbs.
* Provide facilities support for satellite office locations, coordinating vendor services, maintenance requests, parking, kitchen access, badging, and other workplace needs.
** Security & Office Access
*** Act as the primary onsite security representative during normal business hours.
* Ensure all visitors are properly registered, verified, badged, escorted as required, and logged in accordance with company security policies.
* Maintain accurate accountability of all visitors entering and exiting the facility through the visitor management system.
* Monitor the reception area and facility entrance to ensure only authorized personnel gain access to the office.
* Immediately report and escalate suspicious activity, security incidents, or policy violations in accordance with established procedures.
* Administer employee and visitor badges using the Data Watch access control system. Oversee parking administration, including employee assignments, visitor validation, and utilization of company parking resources.
* Partner with internal security personnel and building management to support workplace safety and security initiatives.
** Front Desk & Workplace Experience
*** Serve as the first point of contact for employees, clients, vendors, and visitors, providing a welcoming and professional experience.
* Answer and direct incoming calls, monitor building entry, receive deliveries, and manage visitor reception.
* Support employee meetings, company events, and workplace hospitality by coordinating meeting space, catering, room setup, and event logistics.
** Administrative & Operational Support
*** Process executive…