DOT FHWA RD&T Program Support Specialist

Description

Grey Street Consulting, LLC (Grey Street), a leading small business provider of operational support services to Federal civilian and defense agencies, is seeking to hire an Program Support Specialist to support our prospective client within the Federal Highway Administration (FHWA), Office of Research, Development, and Technology (RD&T). RD&T is located at the Turner Fairbank Highway Research Center (TFHRC), a federally owned and operated national research facility in McLean, Virginia.

This position is to be performed in a hybrid capacity with the primary place of performance being onsite s position is contingent upon award.

• Serve as the primary point of contact for office support, delivering responsive customer service and maintaining professional, courteous interactions with all internal and external customers and stakeholders.
• Apply critical thinking and sound judgment to analyze, troubleshoot, and execute assigned program support tasks independently and effectively.
• Execute tasks and deliverables with minimal oversight, adapting quickly to changes in priorities, new assignments, or shifting responsibilities as needed.
• Proactively identify, initiate, and track required assignments within the scope of this task order to ensure all program objectives are achieved.
• Prepare and deliver high-quality work products that meet project requirements and standards, ensuring that submissions are accurate and require minimal government review or revision.
• Coordinate, manage, and prioritize multiple concurrent assignments throughout the workday to ensure the timely delivery of all program support services.

Assisting Senior Staff/Office Directors with core tasks involving managing high-level operations, overseeing critical projects and events, coordinating cross-functional initiatives, representing the organization to industry and public stakeholders, and ensuring alignment of resources with priorities.

• Managing designated senior staff/office directors’ calendars and schedules; coordinating and prioritizing appointments as well as on site/off site meetings. Scheduling and coordinating special events handling logistics, stakeholder coordination, and leadership briefing materials to ensure seamless, high-profile engagements.
• Searching for, compiling, and summarizing information from management systems, files and other documents as requested by senior staff/office directors in order to reply to correspondence, prepare reports, and briefing papers.
• Coordinating with a range of stakeholders to include senior staff/office directors, subject matter experts, and other program support specialists to respond to controlled correspondence in a timely manner.
• Providing expert proofreading for outgoing correspondence to ensure proper format and conformance with procedural instructions, screening for grammar, spelling errors, punctuation and content, prior to material being presented for leadership signature. Reviewing package content to ensure that all necessary incoming and background material is attached to the file.
• Replying to general inquiries that do not require the technical knowledge of senior level staff, or programs under the control of the requesting office. Replies may consist of letters of acknowledgement, acceptance of invitations and cancellations. Following up on routine correspondence of a non-technical nature on behalf of the office.

Contractor personnel must assist TFHRC Leadership and staff with daily operational requirements including: schedule and meeting coordination, oversight of time reporting systems, records management,…