Assistant Manager, Facility Operations

Great people make great properties. As an owner, operator and developer of thriving retail centers in the nation’s top markets, Macerich offers opportunities to work, grow and develop your unique talents. Apply now to help us shape the future of retail real estate while building a meaningful, rewarding and balanced career.

The Assistant Operations Manager plays a key role in supporting the daily operations of the organization while gaining the skills, experience and strategic perspective required to become a future Operations Manager (OM). This is a developmental position designed for individuals who are building their leadership and management skills. Working closely with the Operations Manager, this role provides hands-on experience in operational oversight, team coordination, and process improvement while learning how to manage resources effectively and drive organizational success.

The successful candidate must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

• Support operational planning and execution by assisting the Operations Manager in coordinating schedules, workflows, and priorities.
• Learn and contribute to process improvements by observing current practices, identifying opportunities, and suggesting enhancements under guidance.
• Assist in team coordination by helping to communicate goals, track progress, and ensure alignment across departments.
• Develop reporting skills by preparing and reviewing operational reports, learning how to analyze data, and presenting findings to leadership.
• Participate in vendor and partner relations to gain experience in relationship management and contract administration.
• Support compliance and quality standards by learning policies and procedures, helping monitor adherence, and escalating issues when needed.
• Collaborate on budget and resource management by assisting with tracking expenses and learning how to allocate resources effectively.
• Engage in professional development by actively seeking mentorship, training, and feedback to grow into a future operations leadership role.

The Employer retains the right to change or assign other duties to this position.

• 2-4 years of experience in facility operations, technical trade, commercial construction, property administration, or a related support role
• Must be able to return to the property within 30 minutes due to unforeseen circumstances
• Strong organizational and communication skills with a willingness to learn and adapt
• Analytical mindset with basic proficiency in Microsoft Office or similar tools
• Ability to read and interpret blueprints, technical specifications, or similar
• Demonstrated ability to work collaboratively and take initiative in a team environment
• Strong communication problem-solving and organizational skills
• Best-in-class benefits with affordable employee contribution levels
• Paid time off, including vacation time, 12 paid holidays and 80 hours of sick time annually
• 401(k) match with immediate vesting
• Ability to purchase company stock at a 15% discount
• 24 paid volunteer hours and employer charitable match
• Employee Assistance Program
• Comprehensive wellness program including a Class Pass membership

At Macerich, in-person work at our offices is a top priority because it allows us to collaborate more effectively, build stronger connections, and maintain the culture that drives our success. To that end, we do believe in a healthy work/life balance and are proud to offer Remote Fridays for our Corporate offices and Forever Fridays for our Retail Properties.

The compensation for this position is determined based on several factors, including the candidate's experience, qualifications, and the specific requirements of the role. Final salary offers will be discussed during the interview process and will reflect the candidate's skills and the company's compensation structure.

Macerich is one of the country's leading owners, operators, and developers of major retail real estate (NYSE:

MAC).…