Manager, Product Management, Card Acquisitions Servicing

Manager, Product Management (PXDP
50)

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

The Card Acquisitions Servicing Product team sits at the forefront of innovation, driving breakthrough capabilities in our lending ecosystem that benefits hundreds of millions of Americans and fuel growth company-wide. We are the bridge between our Card Decisioning Platforms and the business units who leverage these platforms to provide seamless end to end experiences to Capital One’s customers. Our team focuses on maximizing the leverage of the reusable platform capabilities in the Decisioning as a Service (DaaS) organization and enabling advances to the end-to-end credit decisioning experience.

We are seeking a Product Manager who can work horizontally across platforms and solve complex multi-domain multi-dimensional problems to orchestrate the build of end-to-end innovative real-time, intelligent experiences to drive growth in card acquisitions. As a horizontal product manager, you will be a thought leader with a strategic multidisciplinary mindset, sitting at the interface of business and technology. You will work backwards from the customer objectives to influence and drive transformation in our platform strategy to unlock a flywheel of value creation.

This is a high visibility and impact role, and will have a good mix of technical product complexity and business impact. Key responsibilities would include:

• Developing an end-to-end understanding of our Decisioning as a Service platforms and surrounding ecosystems to anticipate how changes in one part of system interplay with the rest
• Driving the Card Acquisitions financial-core modernization to completion, transitioning from our legacy vendor to the new internally built core, unlocking data processing flows that power real‑time, intelligent customer experiences
• Systematically partnering with our internal business unit customers to understand their strategic priorities and needs from Decisioning Platforms
• Collaborating with product and engineering teams across platforms to create a continuous feedback loop to improve our acquisitions service capabilities and move to self‑serve
• Understanding long term roadmaps across decisioning ecosystem and feeding that into scoping/prioritization of business initiatives to create efficiencies
• Socializing and refining complex acquisitions initiatives by collaborating with capability product/engineering leads and architecture to create solutions
• Identifying the full set of resources needed for delivery of groomed initiatives and driving prioritization and trade‑off conversations as necessary
• Partnering with Ops, Legal/Compliance, Data governance and Risk to identify if new controls or updates are needed for well managed launch of initiatives
• Leading development and execution of end to end testing scenarios and validations to launch new initiatives in a well‑managed way

In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
• Business Focused - Delivers game‑changing outcomes by focusing on leverage and execution excellence
• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

• At least 3 years of experience working in Product…