Manager, Product Management - Ventures Lending; Business Cards & Payments

Role Overview

At Business Cards & Payments (BC&P), we bring a builder's mindset to work, just like the business owners we serve. We are building a future where small businesses thrive. As a Manager of Product Management for Ventures Lending, you will lead the strategy and implementation for product setup, partnerships, and customer support, navigating complex problem solving across multiple lines of business to drive technical partnership and support strategies.

We are looking for a Product Manager with a demonstrated interest and aptitude for AI. While formal on‑the‑job experience with AI is a plus, we highly value candidates who have proactively incorporated AI into their personal projects, explored AI‑driven development environments (e.g., Cursor, Claude Code, Git Hub Copilot), or built automations using AI agents. Show us how you've used AI to learn, build, and solve problems beyond basic text generation.

About the Role:

Last year, Capital One announced the historic Community Benefits Plan tied to the Discover acquisition, of which $15B+ is committed to underrepresented small businesses. One of these commitments is to launch Ventures Lending – a mission‑based credit card focused on closing gaps in equity and opportunity targeted to traditionally underserved small businesses.

• Destination Research & Strategy:
  Drive long‑term technical improvements, create PRDs for destination builds, test and learn into using Alternative Data (ADS) (e.g., Finicity, SBFE) to underwrite customers, and refine the roadmap for long‑term scaling.
• Product Setup & Implementation:
  Work with operations and tech teams to implement intent across various enterprise platforms, ensuring the core product meets our requirements.
• Partnership Strategy:
  Lead the product POV for network and community/CDFI partnerships, including referral logic, data sharing agreements, and prioritizing improvements based on partner feedback.
• Support & Servicing:
  Develop and scale strategy for financial health, resources and support tools, servicing, and loss mitigation, ensuring alignment between COF and partner support models.
• Operational Excellence:
  Define and monitor product KPIs, manage E2E testing strategies, and ensure the product remains well‑managed regarding risk.

• Human Centered – Obsesses about internal and external customer needs to reimagine and innovate product solutions.
• Business Focused – Delivers game‑changing outcomes by focusing on leverage and execution excellence.
• Technology Driven – Leverages technology to deliver innovative and resilient solutions that enable both near‑term and long‑term value.
• Integrated Problem Solving – Identifies and resolves complex problems to deliver outcomes while mitigating product risks.
• Transformational Leadership – Leads cross functional teams to solve customer problems and drive organizational alignment.

• At least 3 years of experience working in Product Management.
• Currently has, or is in the process of obtaining, one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
  • A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field).
  • A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration.
• Capital One will not sponsor a new applicant for employment authorization for this position.

• Experience translating business strategy and analysis into consumer‑facing digital products.

Salary ranges by location:
McLean, VA: $164,800 – $188,100 for Manager, Product Management
New York, NY: $179,700 – $205,100 for Manager, Product Management
Richmond, VA: $149,800 – $171,000 for Manager, Product Management
The role is also eligible to earn…