Senior Director Business Development - Strategic Customer Engagement Leader

Job Provisions

RELOCATION ASSISTANCE:
Relocation assistance may be available

CLEARANCE REQUIRED FOR START:
Yes

CLEARANCE TYPE:
Secret

TRAVEL:
Yes, 25% of the Time

• Team Leadership and Performance Management: Build, lead, and develop a high‑impact Strategic Customer Engagements team; set clear objectives, coach for excellence, and instill a win‑focused, customer‑centric culture. Establish and track KPIs (e.g., pipeline growth, qualification velocity, win rate, engagement effectiveness) and drive continuous improvement.

• Strategic Growth Planning: Architect multi‑year strategic engagement plans aligned to NGMS sector strategy, Annual Operating Plan/Long Range Strategic Plan, and growth priorities; translate plans into specific campaigns, investments, and executive actions. Define account‑level growth strategies and competitive plays for priority customers and partners, ensuring clear value propositions and measurable outcomes.

• Budget Ownership and Investment Optimization: Manage the Strategic Customer Engagements budget; allocate people, events, and travel to highest‑return opportunities. Track ROI on campaigns and engagements; adjust allocations to maximize pipeline creation, qualification throughput, and win probability while meeting Annual Operating Plan targets.

• Strategic Account Leadership: Direct all phases of the account‑management lifecycle—from early opportunity identification and solution shaping through proposal, award, and post‑award growth. Priority accounts include USAF, USN, USMC, Army, SOCOM, International, prime contractors, and restricted customers.

• Unified NGMS Value Proposition: Rapidly align NGMS programs, products, and capture efforts into cohesive, differentiated customer strategies that accelerate partnerships and industry engagement.

• Executive Enablement and Trusted Advisor: Serve as a trusted advisor to the Sector President, Executive Leadership Team, and other senior leaders; deliver precise, timely intelligence and executive‑ready materials for high‑stakes engagements. Lead executive engagement preparation for the MS Sector President and Sector ELT, integrating division content and corporate equities to drive decisive action.

• Stakeholder Mobilization: Identify and coordinate internal and external stakeholders; design and execute Customer/Stakeholder Engagement Plans that secure buy‑in and advance sector and enterprise priorities at pace.

• Capture
  
  Collaboration:
  
  Partner closely with Capture Leadership, Corporate Government Relations and Legislative Affairs, operating divisions, and P&L owners to shape and execute strategies across all BAP phases.

• Pipeline Acceleration and Opportunity
  
  Qualification:
  
  Aggressively generate and sustain a high‑value, sector‑aligned pipeline; lead disciplined, expedited qualification and readiness to enable seamless transition to capture and maximize win rates.

• Customer Insight Integration: Capture and synthesize customer feedback and competitive insights to inform product roadmaps, R&D priorities, and sector strategy.

• Enterprise and Cross‑Division Integration: Collaborate with operating division counterparts to align on customer priorities, understand division equities, and integrate content for senior‑level engagements. Coordinate sector customer engagement with corporate and enterprise priorities in partnership with Government Relations and Legislative Affairs.

• Executive Communication and Strategic Insight: Leverage deep understanding of senior executive customer priorities to provide sector leadership with forward‑looking awareness and actionable strategic insight.

Success in this role will be measured by pipeline growth aligned to sector strategy, qualification velocity, improved win rate, efficient use of budgeted resources with demonstrable ROI, and strengthened executive relationships that translate into sustained, profitable growth.

• Bachelor’s degree and 10+ years of defense‑sector business development/capture experience or relevant military experience or a Master's degree and 8+ years of defense‑sector business development/capture experience or relevant military experience.

• 5+ years leading large,…