Senior Director, Product Management- Consumer Developer

Product Management Overview

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

This role is within Capital One’s Enterprise Consumer Product (ECP) Marketing Transformation team. ECP is responsible for Capital One’s digital customer experiences, including its award‑winning mobile app, its online presence, and its marketing and messaging technology ecosystem. Within ECP, our team has a bold mission to transform the marketing infrastructure for Capital One and is accountable for billions of critical customer touchpoints per month across servicing and marketing.

The product leader is responsible for critical capabilities within our marketing stack, including ownership of existing platforms operating at enterprise scale, owning the vision and roadmap for those platforms, and optimizing in‑market performance. The individual will work with lines of business to deeply understand needs and opportunities, leveraging learnings to continually improve owned platforms and build our destination martech stack, including high‑quality implementation of line‑of‑business needs.

• Human Centered – Obsesses about internal and external customer needs to reimagine and innovate product solutions.
• Business Focused – Delivers game‑changing outcomes by focusing on leverage and execution excellence.
• Technology Driven – Leverages technology to deliver innovative and resilient solutions that enable both near‑term and long‑term value.
• Integrated Problem Solving – Identifies and resolves complex problems to deliver outcomes while mitigating product risks.
• Transformational Leadership – Leads cross‑functional teams to solve customer problems and drive organizational alignment.

• At least 9 years of experience working in Product Management.
• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
  • A Bachelor’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field).
  • A Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration.

• Experience translating business strategy and analysis into consumer‑facing digital products.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Salary ranges by location (full‑time, annual):

– Chicago, IL: $245,100 – $279,800 (Sr. Dir, Product Management)

– McLean, VA: $269,600 – $307,700 (Sr. Dir, Product Management)

– New York, NY: $294,100 – $335,700 (Sr. Dir, Product Management)

– Richmond, VA: $245,100 – $279,800 (Sr. Dir, Product Management)

May also be eligible for performance‑based incentive compensation, including cash bonuses and/or long‑term incentives (LTI). Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support total well‑being. Eligibility varies by full- or part‑time status, exempt or non‑exempt status, and management level.

Capital One is an equal‑opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. We promote a drug‑free workplace and uphold compliance with laws governing criminal background inquiries. Candidates who require accommodations in the recruitment process may contact Capital One Recruiting.