Manager, Supplier Management

At Capital One, our Enterprise Service Management (ESM) teams are seeking a Manager, Supplier Management
. In ESM, we empower associates to deliver their best by cultivating a culture of inclusion and belonging, where varying perspectives and opinions are valued. We embrace each other’s differences and encourage all team members to lean into their talents and skills to deliver superior experiences for both internal and external clients.

As a Manager, Supplier Management you will be responsible for the holistic relationship between Capital One and key third parties, enabling a well‑managed and adaptable supply chain. This specific role is to support our ESM–Technology team, and experience managing technology suppliers is preferred. You will work closely with internal team members, establishing and maintaining relationships with internal business customers and assigned suppliers.

You will be expected to have knowledge of market trends and industry standards related to the supplier portfolio for which you will be responsible. This role is essential in the delivery of key cost, risk, and performance management‑related efforts for third‑party relationships, in addition to identifying strategic opportunities for growth and/or greater return on investment. If you enjoy connecting with others, collaborating on cross‑functional teams, and negotiating deals, we are looking for you.

Come be a part of something special where you work with teams who appreciate your contributions and sharing your thoughts and ideas is encouraged.

• Strategy:
  Provide strategic and innovative solutions to support internal customers. Identify value‑generating opportunities (e.g., savings, efficiencies, or revenue growth).
• Negotiation:
  Develop deal strategies and socialize with key stakeholders to partner and align on needs to negotiate for a broad range of products and services for Capital One.
• Stakeholder and Relationship Management:
  Develop strong internal relationships with key stakeholders and serve as a primary point of contact for third parties and manage an effective governance between Capital One and assigned third parties, which includes an ability to understand and act upon service levels.
• Collaboration:
  
  Ability to build relationships and work cross‑functionally across multiple business units and stakeholders to ensure third‑party relationships are compliant with all relevant Capital One policies and procedures.
• Risk Management:
  
  Monitor and ensure the health of successful delivery against third‑party contractual obligations.
• Process Management:
  Accountable for policy requirements for all managed third‑party relationships. Plan and lead periodic reviews and assessments of supplier relationships.
• Supplier Sourcing:
  Responsible for identifying, evaluating, and engaging suppliers to acquire goods or services, including conducting market research, negotiations, supplier management, cost analyses, and aligning procurement strategies with organizational goals.

• High School Diploma, GED or Equivalent Certification
• At least 4 years of experience in Relationship Management, Supplier Management, Project Management, or Process Management, or a combination of these

• Bachelor's degree or military experience
• At least 5 years of experience in Procurement, Sourcing, Operations Management, Risk Management, Project Management, Process Management, or a combination of these
• Experience managing the key responsibilities with technology suppliers

Limited travel may be required.

The minimum and maximum full‑time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part‑time roles will be prorated based upon the agreed‑upon number of hours to be regularly worked.

Sales Territory: $138,100 - $157,700 for Manager, Supply Chain

McLean, VA: $151,900 - $173,400 for Manager, Supply Chain

Richmond, VA: $138,100 - $157,700 for Manager, Supply Chain

Riverwoods, IL: $138,100 - $157,700…