Senior Product Manager, Flights Search & Merchandising

Senior Manager, Product Management (PXDP
55)

We are looking for a Senior Product Manager to own the flights search and shopping experience at Capital One Travel. This is a dual-mandate role: you will craft a best‑class experience for cardholders searching for flights—surfacing the right fares and itineraries, optimizing how results are sorted and presented—while also driving our merchandising strategy, including private fare opportunities, carrier value propositions, and ancillary bundling.

The goal is an experience that is both genuinely useful to travelers and commercially strong for the business.

This role sits at the intersection of product, engineering, design, and commercial strategy. You will partner closely with airline partnerships and commercial teams to ensure the products you build unlock the best inventory and drive favorable economics. You will own the flights search and merchandising roadmap, translating business objectives into product strategy and shipping outcomes that move the needle.

We are building in an AI‑first environment, and we expect this person to be a hands‑on practitioner—someone who actively uses AI tools to prototype, validate, and accelerate product development.

• Own the flights search, sort and merchandising roadmap from discovery through delivery, balancing traveler‑facing experience improvements with sort optimization, fare merchandising, and platform investments.
• Define and drive the product strategy for how flights are searched, sorted, and presented—ensuring results balance customer relevance with commercial value—and for how fares, carrier offerings, and ancillaries are merchandised throughout the booking funnel.
• Support the flights P&L—set targets, track key inputs, and deliver business results with the right quality and in a timely fashion.
• Partner directly with airline partnerships and commercial teams to understand the fare landscape, identify private fare and ancillary opportunities, and build products that surface the most compelling inventory to cardholders.
• Work within and help shape our AI agent environment—leveraging autonomous and semi‑autonomous AI workflows to accelerate development cycles, automate repetitive product tasks, and augment decision‑making.
• Collaborate cross‑functionally with engineering, design, data science, and commercial stakeholders to ship high‑impact features on a predictable cadence.
• Translate ambiguous business problems into clear product requirements, working with minimal information and iterating as you learn.
• Champion the customer by deeply understanding how travelers search for, evaluate, and book flights—and ensuring that understanding is reflected in every product decision.

• Delivers Business Results. Focuses on the key inputs for the business and delivers them with the right quality and in a timely fashion. Comfortable tracking and supporting a P&L and making tradeoffs that optimize for long‑term value.
• Problem Solving. Drives toward solutions in a thoughtful and creative manner. Can navigate complex, multi‑stakeholder environments and find the path forward.
• Technical Acumen. Understands modern tech platforms and is credible with engineering partners. Able to engage in architectural discussions and evaluate technical tradeoffs.
• AI Fluency & Hands‑On Prototyping. Has direct, hands‑on experience using AI‑powered development tools—specifically Claude Code, Claude Cowork, or similar platforms (e.g., Stitch by Google)—to rapidly prototype and validate product ideas. Comfortable working in an AI agent environment where autonomous workflows are part of the product development toolkit.
• Commercial Sense. Goes beyond UX and feature delivery to understand the economics behind the work. Able to think about fare strategy, how inventory is sourced and presented, and the relationship between customer experience and business value.
• Dealing with Ambiguity. Thrives with limited information. Takes initiative, frames problems with available context, and iterates toward clarity.
• Customer First. Deeply understands what travelers need when searching for and booking flights—from cognitive load in search results to…