Manager, Product Management - Data Infrastructure Collections Platform

Role Overview

We are looking for a Product Manager who will join our team dedicated to building out and expanding operational data infrastructure, integrating machine‑learning models into our ecosystem, and working closely with partner teams to enable smarter segmentation and decisioning.

• Build and expand operational data infrastructure.
• Integrate machine‑learning models into the platform.
• Work with Enterprise platforms to identify new technology, patterns, and data sources that deliver value.
• Collaborate with business partners to prioritize high‑leverage areas for expanding capabilities.
• Work with risk management to ensure seamless end‑to‑end process.

The Card Collections and Recoveries group, part of the Customer Resiliency team, drives end‑to‑end ownership of the customer experience and P&L impact each quarter.

• Human‑Centered – obsess over customer needs to reimagine and innovate product solutions.
• Business‑Focused – deliver game‑changing outcomes by focusing on leverage and execution excellence.
• Technology‑Driven – leverage technology for innovative and resilient solutions.
• Integrated Problem‑Solving – resolve complex problems while mitigating risk.
• Transformational Leadership – lead cross‑functional teams to solve customer problems and drive alignment.

• At least 3 years of experience in Product Management.
• Currently holds or is in the process of obtaining a bachelor’s or master’s degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems) or an MBA with a quantitative concentration.
• Minimum education requirement satisfied, and the degree will be obtained on or before the start date.

• Experience translating business strategy and analysis into consumer‑facing digital products.
• Experience building data infrastructure or integrating machine‑learning models.

Location‑based ranges:
Chicago, IL: $149,800 – $171,000;
McLean, VA: $164,800 – $188,100;
New York, NY: $179,700 – $205,100;
Richmond, VA: $149,800 – $171,000. Eligible for performance‑based incentive compensation and long‑term incentives.

Capital One offers a comprehensive, inclusive set of health, financial, and other benefits to support employee well‑being.

This role is expected to accept applications for a minimum of 5 business days. No agencies. The position is open to U.S. citizens, permanent residents, and eligible work‑authorized individuals. Sponsorship of new applicant employment authorization is not offered.

Capital One is an equal‑opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable laws. We consider qualified applicants with a criminal history in a manner consistent with required regulations. For accommodations, contact recruiting. For technical support or questions, email  All information provided will remain confidential.