Senior Business Manager - Operational Risk Analytics and Strategy

Senior Business Manager - Operational Risk Analytics and Strategy

We are looking for a highly analytical and strategic Sr. Manager – Risk Analytics and Strategy to join our Operational Risk Management (ORM) team during a pivotal period of modernization. In this high-impact role, you will sit at the intersection of business strategy, analytics modernization, and AI adoption, serving as a core catalyst for modernizing our analytics capability.

• Modernizing Risk Analytics:
  Champion the transition from legacy, manual reporting to predictive and real-time risk analytics, leveraging advanced data strategy to deliver faster, actionable insights to the business.
• Driving AI Adoption:
  Act as the strategic engine for AI integration within ORM, identifying, evaluating, and actively driving the hands‑on adoption of AI‑enabled tools, automated reasoning, and agentic workflows to eliminate process inefficiencies.
• Strategic Initiative Leadership:
  Spearhead complex, high‑visibility projects within ORM, partnering with business units across the enterprise to solve critical operational challenges and advance key strategic priorities.
• Analytical Deep Dives:
  Conduct disciplined investigations into data gaps, emerging risk trends, and organizational bottlenecks to build compelling, data‑backed recommendations for leadership.
• End‑to‑End Execution & Change Leadership:
  Own the delivery of broad business and analytics initiatives, ensuring technical solutions are paired with robust change‑management plans to guarantee high user adoption and measurable business impact.
• Partnership:
  Build and sustain collaborative relationships across ORM, technology, data science, and risk teams to ensure lockstep alignment on joint analytics priorities and strategic outcomes.
• Executive‑Ready Delivery:
  Synthesize complex strategic, operational, and AI/analytics concepts into clear, high‑impact executive‑ready strategy documents, board‑level updates, and leadership recommendations.
• People Leadership:
  Build and leverage the capabilities of a high‑performing team and business partners across the enterprise, fostering innovation, driving critical decisions, holding partners accountable, and consistently delivering results.
• Executive Communication:
  Exhibit impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills.
• Results Orientation:
  Demonstrate an intense focus on achieving both short‑ and long‑term goals, driving and executing an agenda in an uncertain and fluid environment.
• Proven Thriving:
  Maintain a successful track record of thriving in a fast‑paced, entrepreneurial and dynamic environment; prior consulting experience is a plus.

• Bachelor’s Degree
• At least 3 years of experience performing quantitative analysis
• At least 3 years of experience performing qualitative analysis
• At least 1 year of experience performing people management
• At least 1 year of experience performing project management

• Master’s Degree in Business or a quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
• Prior experience in management consulting or an internal corporate strategy role, with a proven ability to frame complex business cases and advise senior executives
• 5+ years of experience in quantitative analysis
• 5+ years of experience in qualitative analysis
• 2+ years of experience in people management
• 2+ years of experience in product development
• 2+ years of experience in financial modeling
• 2+ years of experience in economic forecasting
• 2+ years of experience in project management

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.

If you require an accommodation to apply for this position, please contact Capital One Recruiting at or email Recruitin All information you provide will be kept confidential and used only as required to provide reasonable accommodations.