Principal Risk Associate | Retail Bank

Job Description

Retail Consumer Risk focuses on marketing strategy, analytics, product design, and technology that allow our customers to bank with confidence. Retail risk advisors work through unstructured problems and manage change while demonstrating superior problem‑solving skills and strong judgment. Additionally, Risk advisors conduct risk assessments using various assessment tools and methodologies.

• Advise and consult with risk and business teams to help develop well‑designed products, processes, and supporting technologies
• Establish and maintain positive working relationships with product owners, process managers, compliance advisors, legal counsel, auditors, and other risk associates
• Manage multiple tasks to meet deadlines, independently and with team collaboration
• Oversee risk event remediation impacting customers stemming from process breakdowns or other problems, helping develop permanent corrective actions
• Work across the division to execute the first line risk assessments, and assist with establishing risk mitigation plans
• Deliver on our well‑managed agenda by facilitating various risk assessments, and consulting on effective challenge
• Review, analyze, assess risk, document effective controls to cover gaps enhancing the control suite effectiveness (CSE)
• Other risk efforts, including but not limited to:
  Audit/Exams support, Control Testing, Executive Reporting, RMAP coverage, PSP management and renewal/certification, hosting Office Hours with Legal and Compliance, and support the Business on everyday Risk Management areas
• May lead a team of risk advisors

Successful Risk advisors in our culture are:

• Innovative, adaptive, and inclusive
• Exceptional verbal and written communicators
• Creative, outside‑the‑box thinkers who have a customer‑backed problem‑solving approach
• Able to assist on multiple work streams and tasks simultaneously
• Collaborative, team players with the ability to navigate organizations
• Passionate about continuously learning
• Able to blend strategic and tactical thinking and creative and analytical reasoning
• Able to proactively identify themes and apply learnings in highly ambiguous contexts

• At least 1 year of experience in retail or direct banking process management, risk management, product management, or operations

• 3+ years of experience in risk management, financial services, technology, or product management
• Professional certifications (i.e., Business Process Management certification, Lean or Green Belt Certification CFE, CRM, CIA, etc.)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full‑time annual salaries for this role are listed below, by location. Salaries for part‑time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $120,800 - $137,900 for Principal Risk Specialist

Richmond, VA: $109,900 - $125,400 for Principal Risk Specialist

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at the Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law;
San Fran­cisco, California Police Code Article 49, Sections 4901‑4920;
New York City’s Fair Chance Act;
Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.