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Federal Customer Success Manager, SaaS Platform

Job in McLean, Fairfax County, Virginia, USA
Listing for: Exiger
Full Time position
Listed on 2026-07-20
Job specializations:
  • Business
    Customer Success Mgr./ CSM, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 110000 - 160000 USD Yearly USD 110000.00 160000.00 YEAR
Job Description & How to Apply Below

Exiger is recruiting a Customer Success Manager – Federal Civilian to own post-sale relationships for a portfolio of federal customers in a hybrid environment based in McLean, VA. You will drive adoption, value realization, retention, and long-term success across Exiger's AI-powered risk platform, collaborating with Product, Delivery, Support, and Sales teams.

You will build executive relationships, understand agency priorities, and translate usage data into proactive engagement strategies to

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