Manager, Product Management - Servicing & Core Modernization

Manager, Product Management – Servicing & Core Modernization

Manager, Product Management – Servicing & Core Modernization is a role focused on migrating to a modernized core platform.

Reporting to the Sr. Manager, this Manager‑level PM will be the hands‑on lead driving the day‑to‑day execution of migrating to a modernized core platform. They will work at the platform level across Channels, Shared Services, and Servicing Strategy to translate architectural trade‑offs into actionable requirements, ensuring the transition of 5 platforms and 3 tenants meets critical "Day 1" and "Day 2" milestones.

• Bridge the gap between the Core program vision and the technical reality for the 5 platforms and 3 tenants.
• Manage the product backlog and scope specific work streams to meet critical milestones.
• Partner with Tech Leads and Product Owners to resolve data gaps, finalize solutioning, and ensure operational readiness for agents and customers.

• Currently holding or pursuing a Bachelor’s or Master’s Degree in a quantitative field, Business, Marketing, or an equivalent field with at least 3 years of product management experience.
• Demonstrated proficiency in Human‑Centered design, Business Focus, Technology‑Driven solutions, Integrated Problem Solving, and Transformational Leadership.
• Experience translating business strategy into consumer‑facing digital products.

Competitive salary ranges by location – e.g., $164,800–$188,100 in McLean, VA; $179,700–$205,100 in New York, NY; $149,800–$171,000 in Richmond, VA. Eligible for performance‑based incentive compensation and a comprehensive benefits package.

Capital One is an equal opportunity employer (EOE, including disability/veteran) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One will consider qualified applicants with a criminal history in accordance with applicable laws.