Senior Associate, Product Manager, Small Business Bank Fraud Decisioning

Senior Associate, Product Manager, Small Business Bank Fraud Decisioning

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

• Small businesses are the backbone of the U.S. economy. They make up 99.9% of all U.S. businesses, represent 43.5% of the country’s GDP, and employ 61 million people. Their success is critical to our collective success.
• Help us scale our national direct bank by building digital banking capabilities that directly empower these businesses to grow, scale, and thrive. You'll define, build, and accelerate the future of business banking.
• If you’ve seen Catch Me If You Can and are excited to stop fraudsters, we’ve got a perfect Product Manager position for you. You will be leading a team that uses data and cutting edge technology (e.g. AI / ML) to identify risky behaviors to keep our customers’ money safe. But any added friction makes it harder for our real customers, so it will be important to find the right balance between security and ease of use.
  
  And just when you think you’ve figured it out, the fraudsters will try something new (they are very inventive), so be ready for a fast‑paced, dynamic environment.

• Human Centered
  • You’ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design.
  • You'll breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test.
• Business Focused
  • Demonstrating a growth mindset, you’ll effectively use hypothesis‑driven assessment of data to ensure your product or feature delivers on real business needs.
  • You’ll own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk.
• Technology Driven
  • You’ll work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology.
  • You’ll collaborate with designers, technologists, data scientists and subject‑matter experts to build cutting edge solutions to help customers.
  • You’ll deliver well‑managed product platforms for customers by seeking to understand technology trends and architecture strategy.
• Transformational Leadership
  • By actively participating in horizontal forums, you’ll harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams.
  • You’ll articulate a succinct product roadmap to deliver business value and share with stakeholders, elevating your team’s results and becoming a product matter expert.

• Intellectually Curious You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.
• Communicator & Influencer You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you.
• Do‑er You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work.
• Passionate & Customer Focus You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.
• Learner You have an…