Senior Program and Product Manager

Senior Product Manager

Iridium is seeking an ambitious and motivated Senior Product Manager to join our dynamic Government Team! In this role, you'll be responsible for driving the development of new products and services, working with our partners to create important and exciting new solutions in support of Government customers. You'll be successful in this role if you have the relevant technical knowledge, can think on both tactical and strategic levels, are able to communicate and persuade at all levels of the organization and are adept in a matrix-management, virtual/in-person, ever-changing environment.

This position requires an active/current Top Secret Security Clearance (A U.S. Security Clearance that has been active in the past 24 months is considered active).

• Work independently to perform product planning and execution throughout the product lifecycle to align with initiatives and requirements by gathering and prioritizing product and customer requirements, driving product vision internally within Iridium and externally with Iridium partners and Government customers, and working closely with various groups within Iridium to ensure revenue and customer satisfaction goals are met
• Drive implementation of products and services with partners and Government contracts to maximize Government user adoption by defining short- and long-term initiatives to meet customer requirements, improving product time to market, reducing development costs, ensuring solution quality, improving customer satisfaction, and making working with Iridium a competitive advantage
• Manage efforts to define and document simple and efficient processes for customers to follow that require minimal questions/issues for the customer during development
• Support creation and modification of license and other agreements for partners and Government customers
• Play a key role in supporting business capture activities within the Iridium government portfolio, including but not limited to providing input for white papers, proposals, and technical exchange meetings
• Train personnel and provide support for partners' implementation of products, services, or operations projects during development, implementation, launch and post-launch
• Manage the support of existing products and services as they are adopted by partners and customers
• Work independently to facilitate the enhancement of capabilities and partner maintenance activities including end-of-life parts, regulatory changes, issues in operation, etc.
• Facilitate resellers, manufacturers, developers, and service providers via creation of Iridium inside products and services to ensure the best possible outcomes and continuous improvements for their solutions
• Effectively leverage your advanced knowledge to make enhancements to policies and procedures, while supporting the sales team and providing direction to engineering and product development

• Bachelor's degree in Engineering, or a related field
• 10+ years of relevant experience in Government funded programs related to the telecommunications industry
• 5+ years of direct product management experience in a technical industry
• Excellent written and communication skills, with the ability to convey products, deliverables, analyses, and/or issues clearly and confidently, and recognize and adapt to different communication techniques
• Excellent team working skills in execution of small and large tasks
• Ability to influence cross-function teams without formal authority
• Can easily build meaningful relationships with others, including senior leadership outside of your own department, and is comfortable providing constructive feedback to your team members and management
• Be able to analyze a situation or problem, generate effective solutions, and see those solutions through to completion
• Must possess the creativity and resourcefulness needed to make reliable decisions and determine methods on new assignments
• Can thrive in a dynamic environment by handling multiple tasks and managing shifting priorities
• Be proactive in sharing knowledge you've learned with others
• Enthusiastic, attention to detail, results oriented, organized, motivated and…