Global Gateway Operations Lead: Incident & Change
Job in
McLean, Fairfax County, Virginia, USA
Listed on 2026-08-02
Listing for:
Jobtailor
Full Time
position Listed on 2026-08-02
Job specializations:
-
Business
Emergency Crisis Mgmt/ Disaster Relief, Change Management, IT Specialist
Job Description & How to Apply Below
Jobtailor seeks a Lead Level-2 Gateway Operations professional to steer global RF gateway activities, ensure robust incident response, and drive disciplined change control. You will shape SOPs, mentor teams, and coordinate hands-on support across 24/7 operations.
Ideal candidates have 7–10+ years in gateway/teleport operations, hands-on Service Now and monitoring tools, and ITIL literacy, with strong leadership for distributed teams.
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