More jobs:
Product Manager, AI-Driven Frontline Coaching
Job in
McLean, Fairfax County, Virginia, USA
Listed on 2026-08-22
Listing for:
Information Technology Senior Management Forum
Full Time
position Listed on 2026-08-22
Job specializations:
-
Business
AI Business & Operations
Job Description & How to Apply Below
Capital One seeks a tech-forward Product Manager to direct strategy for frontline coaching and agent empowerment on the quality assurance platform. You will drive just-in-time workflows and AI-enabled insights for 22,000+ agents and 2,000 managers across multiple lines of business.
Lead cross-functional teams to deliver targeted coaching, performance feedback, and enhanced platform UX, aligning quality standards with accountability.
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