Senior Associate, Business Continuity Management

• Support the development, delivery, and iteration of horizontal risk management programs focused primarily on Business Continuity Management
• Design and execute horizontal risk initiatives across Card
• Probe existing processes to identify operational risks and propose enhancements to program roadmaps and strategies
• Produce risk assessments and data-driven reports and elevate complex blockers when needed
• Stay current on BCM and operational resilience trends
• Create slide presentations and verbal briefings to influence stakeholders and leaders on risk mitigation outcomes
• Provide BCM guidance to Risk Managers, Plan Owners, and Plan Managers
• Tailor communications for technical teams and Director-level leadership
• Participate in process assessments and risk evaluations
• Analyze Card Risk data to identify trends and impediments and drive systemic change
• Partner with internal and external line-of-business customers to develop resiliency solutions
• Lead team meetings and agile standups
• Coach junior associates and contribute to the team's tools and knowledge base

• Associate's degree
• At least 1 year of Risk Management or Project Management experience
• Proven experience in Business Continuity, Crisis Management, or Operational Risk
• Strong analytical skills and ability to translate data into actionable risk insights
• Exceptional written and verbal communication skills
• Strong slide-writing and executive storytelling capabilities
• At this time, Capital One will not sponsor a new applicant for employment authorization for this position

Demonstrates expertise in Business Continuity Management and Operational Risk, with strong analytical skills to translate data into actionable insights. Capable of influencing stakeholders through effective communication and presentations while leading risk management initiatives.

• Business Continuity Management
• Risk Management
• Crisis Management
• Data Analysis
• Stakeholder Communication

• Risk Assessment
• Operational Risk
• Program Development
• Data-Driven Reporting
• Process Evaluation

• Analytical Skills
• Written Communication
• Verbal Communication
• Executive Storytelling
• Coaching

• Operational Resilience
• Risk Mitigation
• Process Improvement
• Stakeholder Engagement

• Presentation Software
• Agile Methodologies