Change Manager, Business

Job Summary Our client, a financial services provider, is seeking a Change Manager to support technology and business transformation initiatives within a highly regulated enterprise environment. This role will partner closely with stakeholders across Enterprise Service Management (ESM), Product, IT, and Risk teams to drive successful change adoption through communications, training, stakeholder engagement, and business readiness activities. This is an excellent opportunity for a change management professional looking to gain experience in a complex, fast-paced organization while supporting high-impact initiatives.

• Support the planning, coordination, and execution of organizational and technology-related change initiatives
• Develop and deliver stakeholder communications and messaging plans
• Assist with training strategy, readiness assessments, and adoption activities
• Identify and address change impacts, risks, and resistance points
• Partner with Product, IT, ESM, and business teams to ensure successful implementation of changes
• Create presentations, reports, and change management documentation
• Track change management metrics and contribute to continuous improvement efforts
• Support multiple concurrent projects within a complex, matrixed environment

• 1+ years of change management, organizational change, business readiness, or transformation experience
• Experience supporting technology, digital, or operational change initiatives
• Strong stakeholder management and communication skills
• Ability to navigate large, cross-functional organizations
• Proficiency with Microsoft Excel, PowerPoint, and Word
• Strong organizational skills with the ability to manage competing priorities
• Experience creating communications, training materials, and adoption strategies

• Bachelor's degree in Business, Communications, Organizational Development, or a related field
• Experience working in highly regulated industries such as banking, financial services, insurance, healthcare, or other large enterprise environments
• Familiarity with Enterprise Service Management (ESM) or IT-related initiatives
• Experience supporting product implementations, system integrations, or digital transformation programs
• Exposure to change management methodologies and best practices

• Excellent written and verbal communication skills
• Strong stakeholder management and relationship-building abilities
• Adaptability and comfort operating in a fast-paced environment
• Strong organizational and problem-solving skills
• Ability to influence and collaborate across multiple teams
• Self-starter who can quickly ramp up and contribute

Location:

McLean, VA or Richmond, VA

Work Arrangement:
Hybrid

Compensation & Benefits Pay Range:
The approximate pay range for this position is between $35.00 and $51.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

At Kelly Mitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges.

As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.

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