Workforce Operations Senior Consultant

What You Will Do

This Workforce Operations Senior Consultant will lead support for the client's front office leadership in planning events, coordinating communications, and facilitating operational processes. The ideal candidate is a highly organized communicator with strong interpersonal skills and excellent attention to detail with experience in Front Office/Chief of Staff Office support, event planning, communications management, and operational process improvement. This role requires proactive and engaged thinking to address emergent leadership needs, understanding of the nuances of front office workflows, and an ability to translate organizational priorities into actionable plans or executive-level recommendations.

Responsibilities include but not limited to:

• Develop, draft, and deliver clear written communications, presentations, talking points, and briefings for client leadership.
• Manage internal correspondence, ensuring timely and accurate information sharing on priority topics within CISA.
• Plan, coordinate, and execute meetings, workshops, and large-scale events, including logistics, staffing, agendas, materials, and on site tech support.
• Support front office functions such as scheduling, task management, tracking action items, preparing leadership readouts, and managing workflows.
• Maintain and refine operational processes that enhance team efficiency, communication, and stakeholder engagement.
• Assist with workforce engagement initiatives, onboarding activities, training logistics, and employee experience support.
• Build strong working relationships across federal partners.
• Draft and review documentation, ensuring high quality formatting, accuracy, and compliance with organizational standards.
• Synthesize diverse internal and external agency priorities into clear implications and decisions for leadership’s engagement with staff.
• Prepare executive briefings, decision papers, talking points, strategic plans, roadmaps, and engagement materials.
• Establish action-tracking and governance processes for decisions, risks, dependencies, commitments, and follow-up activities.

Management Consulting

None

Ability to Obtain Public Trust

This Workforce Operations Senior Consultant will lead support for the client's front office leadership in planning events, coordinating communications, and facilitating operational processes. The ideal candidate is a highly organized communicator with strong interpersonal skills and excellent attention to detail with experience in Front Office/Chief of Staff Office support, event planning, communications management, and operational process improvement. This role requires proactive and engaged thinking to address emergent leadership needs, understanding of the nuances of front office workflows, and an ability to translate organizational priorities into actionable plans or executive-level recommendations.

Responsibilities include but not limited to:

• Develop, draft, and deliver clear written communications, presentations, talking points, and briefings for client leadership.
• Manage internal correspondence, ensuring timely and accurate information sharing on priority topics within CISA.
• Plan, coordinate, and execute meetings, workshops, and large-scale events, including logistics, staffing, agendas, materials, and on site tech support.
• Support front office functions such as scheduling, task management, tracking action items, preparing leadership readouts, and managing workflows.
• Maintain and refine operational processes that enhance team efficiency, communication, and stakeholder engagement.
• Assist with workforce engagement initiatives, onboarding activities, training logistics, and employee experience support.
• Build strong…