Manager, Digital Product Management - Commercial Bank CRM Transformation

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

The Customer Relationship Management (CRM) Transformation team is developing a unified operational ecosystem designed to empower Commercial Bank Associates and the Customers they serve. Our mission is to develop an intelligent workspace where embedded AI, predictive analytics, and comprehensive client data seamlessly converge with CRM workflows to drive efficiency and growth. In this critical role, you will partner closely with cross-functional leaders across Design, Engineering, Business Operations and Risk to translate complex enterprise requirements into frictionless, intuitive user experiences.

We are looking for a high-performance strategist who thrives in a fast-paced environment, eager to tackle complex challenges and unlock massive value for our customers and users. Join us to fundamentally reshape commercial banking technology by delivering a visionary platform that eliminates operational friction and accelerates the complete client lifecycle.

In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product Management:

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
• Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
  • A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing

• Bachelor's degree in any field and at least 3 years of Product Management experience

• Experience translating business strategy and analysis into consumer facing digital products

At this time, Capital One will not sponsor a new applicant for employment authorization for this position

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Charlotte, NC: $149,800 - $171,000 for Manager, Product Management

McLean, VA: $164,800 - $188,100 for Manager, Product Management

Richmond, VA: $149,800 - $171,000 for Manager, Product Management

Candidates hired to work in other locations will be subject to the pay range…