Lead Business Process Engineer

• Remote
• Information Technology
• Full-Time
• Requisition #: LEADB
  003628

ITC Digital Solutions is hiring a Lead Business Process Engineer to support U.S. Federal Government clients. This individual is responsible for expert-level analysis, strategic planning, and technical leadership in support of enterprise business operations, information systems, and organizational transformation initiatives. This position leads business process improvement efforts, evaluates operational and technical requirements, and develops recommendations that improve performance, reduce risk, and enhance mission effectiveness.

The incumbent functions as a subject matter expert across multiple projects, independently managing complex assignments while providing guidance to project teams and stakeholders.

Key Responsibilities

• Lead and manage business process analysis, process re-engineering, and continuous process improvement initiatives in accordance with industry best practices and organizational objectives.
• Analyze, evaluate, and document current-state business operations, workflows, information systems, and organizational processes to identify inefficiencies, operational risks, and opportunities for improvement.
• Develop future-state process models and implementation strategies that improve operational effectiveness, increase efficiency, reduce costs, and support mission requirements.
• Plan, coordinate, and oversee activities involving information systems, systems analysis, business process modernization, technology integration, and organizational transformation efforts.
• Facilitate stakeholder meetings, workshops, interviews, and working sessions to capture, validate, and prioritize business, functional, and technical requirements.
• Assess organizational and program risks, dependencies, and constraints and develop recommendations to support informed decision-making and successful project execution.
• Establish performance baselines, Key Performance Indicators (KPIs), and process measurement methodologies to evaluate operational effectiveness and quantify business improvement outcomes.
• Develop, maintain, and standardize process documentation, governance artifacts, Standard Operating Procedures (SOPs), business rules, workflows, process guides, and operational frameworks.
• Build and evaluate financial models, cost estimates, business cases, return-on-investment analyses, and cost-reduction strategies to support program planning, technology investments, and executive decision-making.
• Provide technical and business consulting expertise regarding information systems, process automation, technology capabilities, implementation approaches, operational impacts, and associated risks and costs.
• Translate business requirements into actionable functional requirements and collaborate with system engineers, software developers, architects, and technical teams to support system enhancements and modernization initiatives.
• Lead the planning and execution of large-scale technology and business improvement projects, ensuring alignment with organizational priorities, schedules, budgets, and performance objectives.
• Develop recommendations for organizational change management activities, including implementation planning, stakeholder engagement, communications, training, and adoption strategies.
• Evaluate project and organizational performance metrics and recommend strategic, operational, or technological improvements that contribute to program success and mission outcomes.
• Serve as a recognized technical authority and subject matter expert across multiple programs, providing strategic guidance, independent analysis, and recommendations to senior leadership.
• Mentor and provide technical direction to junior analysts and project staff and may…