Principal Associate, ACD, Art Director — Brand Creative

Principal Associate, ACD, Art Director — Brand Creative

Capital One Brand Creative is looking for an experienced Associate Creative Director to bring our brand to life across different audiences, products, channels and types of communication.

Yep, we’re a Fortune 100 finance company—credit cards, banking products & services, and best-in-class technology. But our brand is personable, fun, and engaging as we aim to help customers feel at ease on their financial journey.

If you’re a champion of strategic ideas with exceptional design chops and a customer-focused marketing background, we’d love to hear from you.

• Design creative for a range of print and digital channels, including email, web, direct mail, display, and social media.
• Brainstorm big concepts one day and tackle detail-oriented projects the next.
• Influence, collaborate, and lead with a lot of smart people.
• Drive work with your copywriter partner and creative director.
• Drive work with your partners—internal marketing, line-of-business, legal and testing.
• Manage projects from start to finish, being equally comfortable doing the work yourself or leading peers, contractors, and external agencies.
• Create marketing that cuts through the noise.
• Use strategy to inform your creative decisions.
• Understand the importance of integrated thinking across channels, products and audiences, while staying true to the brand.
• Learn from consumer insights and let them influence your work.
• Approach each project through a creative testing lens, seeking to optimize your design work through use of our testing tools.
• When applicable, leverage AI tools to spark new ideas and test creative executions, using technology to complement and scale your artistic vision.
• Be willing to push the process and mindsets of others to create great customer experiences and strengthen our brand.
• Get stuff done. On time. Every time.
• Manage multiple deadlines on numerous projects happening at the same time.
• Deliver error‑free work, using best practices with keen attention to detail.
• Listen to and incorporate feedback.
• Determine when to use existing solutions or start from scratch, so you can invest your time where it matters.
• Understand the goals of a project, take direction well, and ask questions when you need clarity.
• Present your work in a compelling way to create support across different audiences.

You want to be an EVIDENCE-BASED MARKETER.

• Your curiosity is endless. There’s always something else to learn.
• You’re flexible and not afraid of change—in fact, you welcome the challenge.
• You share your point of view but seek out what might be missing and listen.
• You have big ideas and know the best ones are driven by proof, persistence and patience.
• You’re a storyteller. You simplify the complex and compel your audience to act.
• You know how to enjoy yourself. While fun isn’t mandatory, it certainly seems to follow you.
• You care—about the work, your team, and the customers you serve.

• At least 3 years of design experience in a professional setting.
• At least 3 years of experience in Adobe Creative Suite (Illustrator, Photoshop, InDesign).
• At least 3 years of experience in Figma.

• Bachelor’s degree or military experience.
• At least 1 year working as an Associate Creative Director or leading creative work.
• At least 1 year of experience designing for email, display and social posts.
• At least 2 years of experience in UX/UI or wire framing.
• Experience using AI tools and emerging technology in creative development.
• Experience in one or more of the following marketing areas: B2B, B2C, Experiential, Performance, or Direct Response.
• Experience in the financial services industry.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for…