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Technical Support

Senior Customer Success Program Lead

Job in McLean, Fairfax County, Virginia, USA
Listing for: D-Fend Solutions
Full Time position
Listed on 2026-01-26
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 100000 - 130000 USD Yearly USD 100000.00 130000.00 YEAR
Job Description & How to Apply Below
A technology solutions provider in McLean, VA is seeking a senior Customer Success Program Manager to drive success across mission-critical deployments. The role involves owning customer programs from onboarding to success while coordinating various teams. Candidates must have over 5 years of experience in customer success or project management and possess strong communication skills. This role requires an ability to manage complexity and operate independently within evolving environments.
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Position Requirements
10+ Years work experience
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