Event Operations Coordinator
Listed on 2026-06-10
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Customer Service/HelpDesk
Customer Service Rep, Event Manager / Planner, Recreation & Leisure, Event Staff/ Venue Crew
Te Āheinga - Opportunity
- Coordinate operational requirements for sporting events, venue bookings and community activities across McLean Park and the Centennial Events Centre.
- Plan and schedule venue usage to maximise utilisation and support seasonal sporting programmes.
- Deliver exceptional event experiences through quality venue presentation, setup coordination and customer support.
- Induct hirers, contractors and event personnel, ensuring health, safety and compliance requirements are met.
- Help maintain facilities, buildings, grounds and assets to a high standard, creating a safe and welcoming environment.
- Be part of a collaborative team that plays a key role in supporting sport, recreation and events across Napier.
- Experience in venue operations, events, sports facilities, grounds maintenance, competitions or a related operational environment.
- Strong organisational skills with the ability to coordinate multiple priorities and adapt to changing event requirements.
- Practical problem‑solving ability, initiative and a hands‑on approach to getting things done.
- Customer‑focused mindset with the confidence to build positive relationships with hirers, contractors and community groups.
- Physically fit, reliable and comfortable working both independently and as part of a team.
- Full clean driver’s licence, with a forklift licence and qualifications in Sport, Recreation or Event Management viewed favourably.
- 5 weeks' annual leave after 2 years service.
- Discounted health insurance work scheme + Eye test subsidy.
- Retailer discounts + study assistance.
- Employee Assistance Program (OCP).
- Quarterly values awards + Birthday vouchers + Social club.
- Free flu vaccinations (annual).
- Ka Awatea Cultural Wānanga + NCC Kapa Haka.
- Te Reo Māori language classes.
At Napier City Council, we’re proud to help shape a vibrant, connected and thriving city. You'll join a supportive team environment where your contribution matters, your ideas are valued, and your work directly impacts the experiences of our community.
If you're passionate about sport, events and delivering great customer experiences, we'd love to hear from you.
This is a full‑time, permanent position working 40 hours per week. Some flexibility in days and hours is required to fit around events and sporting fixtures. You will be based at McLean Park in Napier.
Remuneration for this role is $60,000–$70,300 per annum (including Kiwi Saver) depending on your skills and experience.
We will be interviewing applications as we receive them and may close the role when we have found the right person.
He kōrero mō Te Kaunihera o Ahuriri - About NCCAt Napier City Council, we are proud to be an equal opportunity employer that values diversity. We welcome applicants from all backgrounds and work to make our hiring process fair and accessible. If you need any support or adjustments during your application or interview, let us know—we’re happy to help.
Our success is grounded in strong partnerships with Mana Whenua and Iwi, supported by our Māori Partnerships team, Te Waka Rangapū, which builds cultural capability through education and training.
Before you join, you’ll need to complete pre‑employment checks (including criminal background checks, with some roles requiring health screening and drug & alcohol testing). As an NCC employee, you may also be called on to support Civil Defence emergencies when our community needs us most.
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