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Product Guide III — Demos, Deliveries & Customer Experience
Job in
McLean, Fairfax County, Virginia, USA
Listed on 2026-06-17
Listing for:
Rivian
Full Time
position Listed on 2026-06-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Rivian is seeking a Product Guide III in McLean, Virginia. In this role, you will engage customers, providing an exceptional experience and exceeding expectations. Your responsibilities include achieving key performance indicators, identifying individual customer needs, and maintaining strong brand knowledge.
The ideal candidate has at least 2 years of experience in customer service or a related field and is committed to enhancing the customer experience. Pay ranges from $22.36 to $24.86 per hour based on experience.
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