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Customer Service Representative
Job in
McLean, Fairfax County, Virginia, USA
Listed on 2026-07-20
Listing for:
HireTalent
Full Time
position Listed on 2026-07-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support
Job Description & How to Apply Below
Answer incoming calls and respond to customer questions, complaints, and requests in a courteous and timely manner;
Log and retrieve information using automated systems and perform accurate data entry of electronic faxes;
Investigate and resolve customer problems or escalate to appropriate party as needed;
Serve as liaison between Review Supervisors and external providers;
Maintain logs and documents related to disposition of calls and interactions
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