Senior Associate, Art Director — Brand Design & Identity

Senior Associate, Art Director — Brand Design & Identity

We are seeking an Art Director to join the Enterprise Brand Design and Identity team at Capital One. This role is for a designer with a strong branding and design background. You will be responsible for developing, and documenting through brand standards, the Capital One brand design system.

In this role, you must be a strategic systems thinker capable of balancing high-level brand needs with the specific nuances of individual audience segments. You won't just maintain what exists; you will imagine how our design system flexes and evolves to meet the needs of tomorrow, proactively identifying opportunities to make our brand identity more modern, relevant, and distinctive.

• Design, develop, and document our brand identity and its delivery systems. You’ll ensure that every rule and asset is clear, accessible, and ready for enterprise-wide implementation.
• Pivot between high-level conceptual "big ideas" and the meticulous documentation required to scale them effectively.
• Proactively evolve our visual language. You’ll anticipate future market trends and technical needs to ensure our design system remains modern, relevant, and resilient.
• Manage and improve a complex library of assets, specifically focusing on the user experience for our internal associates.
• Act as a strategic partner, rationalizing every creative decision through the lens of brand strategy, usability, and measurable business impact.
• Maintain a holistic view of the brand, ensuring consistency and "integrated thinking" across diverse channels, products, and audience segments without losing the core brand essence.
• Actively learn from consumer data and behavioral insights, allowing them to directly influence and sharpen your design solutions.
• Be willing to push the process and mindsets of others to create great customer experiences and strengthen our brand.
• Collaborate with a lot of smart people.
• Work with your team—copywriters, creative directors, brand and marketing strategists.
• Work with your partners—internal marketing and line-of-business.
• Get stuff done. On time. Every time.
• Manage multiple deadlines on numerous projects happening at the same time.
• Deliver error‑free work, using best practices with keen attention to detail.
• Listen to and incorporate feedback.
• Determine when to use existing solutions or start from scratch, so you can invest your time where it matters.
• Understand the goals of a project, take direction well, and ask questions when you need clarity.
• Present your work in a compelling way to create support across different audiences.

You want to be an EVIDENCE-BASED MARKETER.

• Your curiosity is endless. There’s always something else to learn.
• You’re flexible and not afraid of change—in fact, you welcome the challenge.
• You share your point of view but seek out what might be missing and listen.
• You have big ideas and know the best ones are driven by proof, persistence and patience.
• You’re a storyteller. You simplify the complex and compel your audience to act.
• You know how to enjoy yourself. While fun isn’t mandatory, it certainly seems to follow you.
• You care—about the work, your team and the customers you serve.

Candidates must provide a portfolio of their creative work for consideration.

• At least 2 years of design experience in a professional setting.
• At least 3 years of experience in Adobe Creative Suite (Illustrator, Photoshop, InDesign).
• At least 1 year of experience working with a prototyping software, such as:
  Figma, Sketch or Adobe XD.

• Brand design system experience.
• Bachelor’s degree or military experience.
• Experience in UX/UI or wire framing.
• Experience in one or more of the following marketing areas: B2B, Experiential, Performance, or Direct Response.
• Experience in the financial services industry or in‑house creative team.
• Experience with credit card design, manufacturing, testing, and prototyping.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Chicago, IL: $87,700 - $100,100 for Sr. Associate, Art Director

McLean, VA: $96,500 - $110,100 for Sr. Associate, Art…