Product Design Director, Acquisitions, Core Card

Product Design Director, Acquisitions, Core Card Experiences

We're currently seeking a Product Design Director to lead our Acquisitions Design Team in Core Card Experiences, part of the Experience Design organization.

Card is the largest revenue source for Capital One. The relationship between Capital One and its customers starts with the Acquisitions experience, and hopefully lasts for the rest of the customer's life. Acquisitions sets the tone for how that relationship will thrive.

The Experience Design team at Capital One is at the forefront of enriching our customers' digital and physical experiences and we are passionate about creating memorable, meaningful product experiences that build the Capital One brand with humanity and drive business advantage and innovation. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another.

If you're a creative innovator who embraces an environment where you can experiment, learn, and change banking for good, we'd love to hear from you.

As a Director of Acquisitions Design you'll lead a talented, cross-disciplinary team of designers and collaborate deeply with our research teams and Product and Tech leadership. You'll be responsible for leading high-impact, highly complex projects and defining and driving design strategy that informs the higher-level vision of the organization and aligns to business objectives.

In this role, you will drive multiple streams of acquisitions innovation ranging from ongoing optimizations to significant innovation step-change, integrating new patterns and technologies.

Here are some of the expected competencies for this role:

• Product Design Expertise
• Leadership
• Human-Centered
• Business-Focused
• Problem-Solving
• Collaboration
• Communication

The ideal candidate has a strong portfolio demonstrating your leadership, process, results and impact.

Basic Qualifications:

• At least 8 years of experience in product design role
• At least 3 years of experience leading design teams

Preferred Qualifications:

• At least 10 years of experience in product design role
• At least 5 years of experience leading design teams
• Experience in a design toolkit that spans product design, service design, design strategy or content design
• Experience leading product design teams operating across UX or UI, strategy, content and research from strategy through delivery to market
• Experience partnering with product managers, engineers, marketing and analytics leaders across multiple business lines to shape strategy, OKRs, roadmaps and operating models
• Experience working within a design system
• Proficiency with web and mobile technologies and platforms, navigating technology considerations and constraints to drive sound product and experience decisions
• Expertise with design and prototyping tools such as Figma
• Experience managing an interdisciplinary design team
• Proficiency in business case development, grounding product and user experience decisions to business value
• Exceptional written and verbal communication skills
• Exceptional interpersonal skills and relationship building across complex organizations
• Exceptional people management and development skills

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $230,400 - $263,000 for Director, Design

New York, NY: $251,400 - $286,900 for Director, Design

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified…