Sr. Associate, Project Manager - Treasury Management Product Technical Integration Specialist

Sr. Associate, Project Manager - Treasury Management Product Technical Integration Specialist

The Commercial Bank’s (CML) Treasury Management Product Team is transforming how businesses operate, building top-tier client and associate experiences using secure, best in class technology. The Treasury Management Product Team is responsible for supporting all client-facing products as well as associate-facing tools, operations and sales support.

Technology is a critical component of Commercial Banking’s Strategic direction as we continue to deploy innovative financial technologies that drive clients to reimagine their Treasury Management models, architectures and governance. With your impressive knowledge of the evolving digital landscape, innovative technologies, and experience in financial formats and standards, you will contribute immediately with high performance teams to address Treasury Management client solutions with precision and speed.

To drive revenue from prospective and existing client relationships, this individual will exhibit a high degree of solutions consulting and technical aptitude as they support the onboarding of customer services with the more technical Treasury products. The person in this role will be expected to perform these functions throughout the clients’ onboarding process. The individual in this role will need to develop a solid understanding of Treasury Management processes and Capital One’s Commercial Integrated Payables solutions.

The Technical Products Integration Specialist will interact directly with Commercial clients as well as with Treasury Sales, Commercial Operations, Client Services, Client Onboarding and Product Management groups. As such, a candidate would have clear and effective communication across multiple levels of an organization along with strong analytical and technical experience. Moreover, a strong candidate will have organizational, project management and time management skills, including the ability to multi-task, solve problems, make presentations and provide excellent follow-up.

• Become a subject matter expert on Integrated Payables and other File connectivity products and experiences
• Work with our top-tier clients helping them to integrate their ERP/TMS systems with our products
• Analyze client sample files or specifications and oversee the development of data translation formats
• Provide guidance to clients as required during their development efforts, being able to comfortably liaise with the client in both business and technical language as appropriate.
• Support the testing and production implementation of clients’ services for multiple Treasury capabilities
• Collaborate with Product Managers and Operations teams to improve products and processes
• Develop and maintain file documentation, file samples, and develop standards of file mapping and formats
• Financial Product Knowledge
• Financial industry product and technical knowledge will include
• Integrated Payables to include ACH, Wire Transfer, Check, and Card
• XML, EDI, BAI2, CSV format standards
• Client delivery methods to include APIs, transmissions, SFTP protocols
• Treasury Management product knowledge that includes online bill pay, remote deposit capture, check processing, ACH, wire transfers, Positive Pay
• General knowledge of ERP, Treasury Work Stations, Payment Gateways, and client accounting procedures, etc.

• Have the ability to quickly learn complex products through hands‑on experience, review of functional and technical documentation, and analysis of data.
• Exhibit outstanding influencing skills to effectively drive project efforts
• Have the ability to quickly apply structure to manage work in a dynamic, complex environment
• Strategic thinker with the ability to dig in, analyze data and document solution alternatives
• Have strong problem solving skills
• Have strong interpersonal skills and the ability to navigate a large organization
• Ability to communicate effectively with clarity and precision in both written and verbal capacities
• Bias towards delivering impactful results
• Have excellent communication and partnership skills, to interact and communicate with key stakeholders at all…