Director - Business Insights and Analytics - Community Finance

Overview

Director - Business Insights and Analytics - Community Finance

As a Business Director at Capital One, you will apply your strategic and analytical skills to major company challenges. You’ll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. You will do it in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

Global External Affairs (GEA) works with many external and internal stakeholders to envision and create a world of greater socioeconomic opportunity through advocating for an inclusive society, building thriving communities, and creating financial tools that enrich lives. Our teams include Communications, Community Impact and Investment, Community Finance, CRA Strategy and Program Management, the Government and Political Affairs Group, Regulatory Relations, and Strategy and Engagement.

Through our teams, we have unparalleled access to a diverse group of motivated change makers similarly focused on the ingredients for a more perfect future.

The Community Finance (CF) team within GEA originates debt and equity to support affordable housing development. Community Finance provides debt financing, and invests in low income housing credits through proprietary and multi fund equity fund structures. The team is on a journey to reimagine the way it operates through a more strategic approach to its core work and advocacy efforts, next-generation analytical and reporting capabilities, and innovative initiatives that leverage Capital One’s scale and influence.

The Director of Business Insights & Analytics will lead a team of 4-5 associates in bridging the gap between raw business data and operational execution. This includes empowering CF with deep operational visibility and data-driven foresight, ensuring our business decisions are grounded in evidence and our resources are deployed for maximum impact. You are not just a reporter of data; you are a driver of change.

Throughout your work, curiosity will be key and rigorous analysis will be the basis of much credibility. This role is for someone who asks questions, eagerly listens, explores the periphery, and lives for the process of generating new ideas. Alongside your eagerness to take on new challenges, you know that solving complex problems often requires the courage to leave no assumption unchecked, no viable idea unexplored, and comfort with the power of data to illuminate both root cause and potential resolution.

Strategic leadership:
Lead a centralized business & portfolio analytics function for all of CF that conducts regular monitoring, reporting, and analyses of business performance, including ad-hoc requests.

Credit Risk:
Drive step-change improvements in credit performance by connecting drivers of future credit trends to historical behavior and testing hypotheses using rigorous monitoring and analysis.

Execution:
Manage and sequence delivery of business intent, build business requirements and execute against the business strategy. This will include overseeing the horizontal leadership of Syndicator relationships (management of Upper tier funds, including agreement negotiation and adherence, coordination of syndicator survey, syndicator guide, communication, capital calls, benefit schedule coordination).

Partnership:
Work closely with colleagues across Capital One including IT, Finance, Operations, Originations, Underwriting, Portfolio Management, GEA and others to drive improvement in quality, volume, service, and profitability.

• Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)
• At least 7 years of experience in analysis

• Master’s Degree
• 2+ years of experience in financial services
• 1+ year of experience in consulting
• 3+ years of experience in people management

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual…