Senior Analyst, Payments Operations; Hybrid

Senior Analyst, Payments Operations (Hybrid)

Payments Team within Finance Operations at Capital One Travel seeks a Senior Analyst with robust leadership, analytical, and communication abilities. The role requires attention to detail, problem‑solving, and a strong ability to manage and execute payment processes across the organization.

Hybrid role: typically 3 days per week in person at one of our offices unless otherwise stated.

• Onboard inventory suppliers in accordance with Capital One Travel policies and best practices.
• Follow up with suppliers on outstanding onboarding tasks.
• Validate financial information with suppliers.
• Ensure supplier inventory invoices are ingested and properly routed for approval in the Coupa system.
• Liaise with internal stakeholders to ensure timely approvals of supplier invoices, including assisting with research around discrepancies.
• Review supplier list to ensure invoices are received and follow up with suppliers to submit invoices.
• Create accurate and timely payment batches for approval for check runs.
• Monitor all payments inboxes and respond to all internal & external questions.
• Produce comprehensive and real‑time risk reporting and monitoring, including payment health metrics.
• Manage risks of incorrect payments by ensuring team processes are governed by enhanced controls that meet updated payment standards.
• Support risk management activities over enhanced control environment, including procedures maintenance, control testing, and process‑level assessments.
• Coordinate with Capital One Travel Risk Management, Finance Risk Management and other risk offices on best payment practices across the Enterprise.
• Partner with Finance, Operations, Product, and Business teams to streamline processes and resolve issues impacting payments processing.
• Reduce operational exceptions and drive efficiencies via automation, elimination, and transfer of processes away from manual touchpoints.
• Assist with ad‑hoc projects as necessary.
• Proactively and independently identify, investigate, and drive solutions for process and control enhancements.

Basic Qualifications

• Bachelor's Degree or military experience.
• At least 2 years of experience in Accounting, Audit, Risk Management or Finance, or a combination thereof.

Preferred Qualifications

• Bachelor’s Degree in Accounting, Business, Finance, Economics, Statistics, or a quantitative field.
• 1+ years of experience in an analytical position investigating complex data issues and building scalable solutions.
• Prior experience in Accounts Payable.
• Strong written and communication skills.
• Experience with an ERP based accounting system.
• Strong understanding of accounting principles and experience with multinational entities, multi‑currency transactions, and intercompany flows.
• Experience with Coupa, Coupa Pay, or similar procurement system.
• Previous experience working within the travel or technology industries.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.