Mortgage Loan Officer

What we offer

$40K+/annual base salary which includes an initial 4 month guaranteed draw period; exact commission schedule to be discussed upon offer. Compensation for this position will be determined based on the candidate's experience, skills, and qualifications. Final pay may vary depending on factors such as prior experience, expertise, and specific requirements of the role. We are committed to offering competitive compensation and will discuss the final pay rate with candidates should an offer be made.

You are a dynamic, detail oriented, intuitive person with the ability to develop relationships, build rapport and become a trusted team member. You are able to provide everyone you assist or support with a high level of service, have strong organization and multi-tasking skills, and are searching for a rewarding career where you are valued and respected.

• Develop, maintain and solicit residential first mortgage and HELOC loan business through effective relationships with real estate agents, community organizations (such as local Chamber of Commerce and Board of Realtors) and other referral sources (such as financial planners, attorneys, builders) to promote awareness of HFCU’s products and services. Represent the credit union in a professional manner and provide quality service to current and potential members.
• Guide new and existing members, including first-time home buyers, through the application process. Conduct person to person interviews with members who request an appointment for a mortgage loan or HELOC, and complete the application for the member during the interview. Counsel applicants on credit, affordability and conducts pre‑qualification analysis. Explain rate, terms, payment amounts and closing costs to the member. On a timely basis, respond to member e‑mail and telephone inquiries requesting information on products, services, and problem resolution.
• Develop and present real estate financing related seminars and workshops at branch and other locations. Follow up with interested parties for pre‑qualification, general mortgage counselling and score enhancement when appropriate.
• Actively manage individual loan pipeline and provide consistent and timely follow up to members to ensure minimum turnaround time and enhance the members’ experience. Provide activity reports to the SVP, Residential Loan Sales as requested or required.
• Complete all necessary loan data in relevant POS & LOS systems as required, meet all compliance deadlines and requirements and work with Residential Loan Operations staff to achieve a timely and efficient approval and closing process.
• Cross‑sell all HFCU products and services where possible.
• Keep informed of trends and developments in the real estate loan market and make recommendations to improve products, services, policies and procedures.
• Perform such other duties and functions as requested or required from time to time.

• Strong desire to work in a purpose driven organization.
• Must have 5 – 8 years of verifiable, successful expertise in Real Estate Loan origination (or applicable sales related experience) with a working knowledge of all state and federal (Fannie Mae and VA guidelines) mortgage regulations.
• A two‑year college degree or completion of a specialized course of study at a business or trade school equivalent to approximately 64 credit hours.
• Must become registered as a Hanscom Federal Credit Union Mortgage Loan Originator (MLO) with the National Mortgage Licensing System (NMLS).
• Strong written and oral communication skills with the ability to effectively communicate information over the telephone and in person.
• Exemplary public speaking skills similarly required.
• Willingness to work hours outside of the typical "9am to 5pm" week, including weekends, as responsibilities require.

Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including…