Manager, Risk Management: Audit & Exam Facilitation; Hybrid

Manager,

Risk Management:

Audit & Exam Facilitation (Hybrid)

As a Risk Manager in Capital One’s Card Risk Office you will be responsible for working with the Card Risk organization business to identify and consult on potential risks to Capital One. At Capital One, we are the first line of defense to ensure our Company remains well‑managed and profitable.

Risk Managers at Capital One are highly motivated Risk Management professionals with excellent analytical, organizational, and communication skills. These skills allow us to gain insights, and act as a change agent to influence our business partners. As Capital One evolves to meet the ever changing technology landscape, so do our Risk Managers. A successful Risk Manager operates from a foundation of knowledge about the Line of Business with whom they are working, laws / regulations and good Risk Management practices.

They are forward thinking, quick to adapt, and technologically adept. Risk Managers have a high level of exposure across lines of business and have the opportunity to work with Executives to create and implement innovative solutions to appropriately manage risks within the Card business. This organization plays a critical role in helping to ensure the company’s risk‑taking entities are aware of the risks inherent in their activities and decisions, the impact of their actions at an enterprise level, and opportunities to reduce, mitigate, or avoid the risks altogether.

This position, Risk Manager (Audit & Exam Facilitation), will apply your project/process management and analytical skills to support the management/response coordination of relevant audits and exams for the organization.

• Own/support centralized management of Audit & Exam engagements: support the facilitation of audit and exam management in coordination and partnership with key internal stakeholders (e.g., VRMs, business stakeholders, etc.)
• Establish and Manage Engagement Structures:
  Set up and maintain milestone meetings, folder organization, communication channels, and meeting minutes to ensure effective collaboration and communication
• Lead Stakeholder Communication and Alignment:
  Deliver initial and ongoing communications to stakeholders (VRMs, AEs, business partners) and facilitate engagement overview meetings to align on structure, objectives, and next steps
• Oversee Request Management and Documentation:
  Ingest, assign, and track initial requests/ARs in AERO, document key themes and insights from engagements, and package responses for Regulatory Relations and Audit
• Drive Toward Timely Completion and Delivery:
  Track, communicate, and elevate key internal dates for on time submission/delivery to Regulatory Relations or Audit
• Facilitate Reporting and Analytics:
  Support the gathering of insights and data, prepare written reports, and deliver oral presentations on identified issues and recommended remediation actions
• Coordinate Internal Processes and Governance:
  Develop, coordinate, and mature internal processes and program governance, ensuring the efficiency and sustainability of key programs and initiatives
• Resolve Impediments and Support Organizational Priorities:
  Resolve or elevate impediments to deliver on top priorities in a timely and efficient manner, and assist in managing key deliverables across various initiatives

• You are a critical thinker who seeks to understand the business, its processes, risks and control environment.
• You create energy and an environment that fosters trust, collaboration, and belonging.
• You possess a relentless focus on quality and timeliness.
• You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking.
• You develop influential relationships based upon shared risk objectives.
• You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of the team.
• You can collaborate effectively across multiple organizations such as Operational Risk Management, Enterprise Risk Management, Compliance, Business Risk Offices, Operational Risk Sub‑Steward…