Director, Compliance Advisor

Capital One is seeking a Director, Compliance Advisor to join our Banking & Corporate functions Compliance team. This role is responsible for leading second‑line Compliance functions for our Capital One Shopping function. Agility, strong business judgment and the ability to evaluate complex, multi‑dimensional situations to formulate appropriate recommendations to support a fast‑paced, growth oriented tech business are required.

This position will advise and challenge senior business leaders on product and service development, oversee the administration of Capital One’s compliance management program, and regularly engage with senior leaders across Compliance, Risk Management, Audit, Legal, and external regulators. Reporting to the VP, Compliance of Travel and Shopping, the role ultimately reports to the Senior Compliance Officer (SCO) for Banking and Corporate Functions Compliance.

• Serve as a credible authority and partner to senior business leadership, providing expert advice on business strategy, including the transformation of core operating systems.
• Oversee the development and execution of the CMP, ensuring all components operate effectively to identify and mitigate risks.
• Manage the evolution of the compliance risk management function by challenging the adequacy of controls and facilitating comprehensive corrective actions for process breakdowns.
• Actively promote a culture of compliance risk management and balanced risk taking, while ensuring appropriate monitoring to identify process breakdowns and facilitate corrective action.
• Maintain deep subject matter expertise in relevant laws and regulations and monitor emerging consumer protection trends and regulatory changes, domestically and internationally.
• Build strong partnerships with Shopping leadership teams and with internal risk advisors (Legal, Privacy, Risk Management and others) to facilitate well‑managed growth of Shopping domestically and internationally.
• Represent the organization in engagements with external regulators such as the CFPB, OCC, and FRB, as necessary.
• Report compliance results and the state of the risk agenda to senior management and the Board of Directors as appropriate.
• Display a high degree of emotional intelligence, foster good team dynamics, respond effectively to address employee concerns, and maximize the potential of team members.

• Strong business judgment and the ability to evaluate complex, multi‑dimensional situations to formulate appropriate recommendations.
• Understands and embraces the power of technology, analytics, and automation to drive error‑free execution from a second line perspective.
• Highly developed interpersonal and communication skills, with the ability to build consensus and influence senior leadership leveraging sound logic.
• A track record of achieving short‑ and long‑term goals and driving results in a fluid, matrixed environment.

• Bachelor’s degree or military experience.
• At least 8 years of experience in compliance, legal, risk management, or regulatory roles within affiliated marketing, online retail, or financial services.
• At least 5 years of experience supporting, partnering, and interacting with business clients.

• Advanced degree (JD, MBA, or MA) or Certified Regulatory Compliance Manager (CRCM) certification.
• 12+ years of experience in legal, compliance, risk management, or regulatory roles.
• 5+ years of people management experience.
• 2+ years with a domestic or international consumer protection regulator (e.g., state AGs, FTC or international equivalents).

• McLean, VA: $206,000 – $235,100 for Director, Compliance
• New York, NY: $224,800 – $256,500 for Director, Compliance
• Richmond, VA: $187,300 – $213,700 for Director, Compliance

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being.

Capital One is an equal opportunity employer (EOE, including disability and veteran) committed to…