Senior Associate, Governance, Valuations Innovation

Capital One’s Governance, Valuations, & Innovation (GV&I) Team is a second‑line‑of‑defense function housed within the Credit Risk & Analytics (CR&A) Division. CR&A is responsible for risk governance, risk appetite, credit risk policy, and assurance exam management activities for the Commercial Bank. The team’s contribution is critical in providing a foundation for sound risk‑management practices, complying with internal policies and regulations, and exhibiting the overall culture of Capital One.

GV&I is seeking a process‑driven Senior Associate to manage day‑to‑day risk operations, governance workflows, and credit risk frameworks. The individual will collaborate with partners across the lines of business, product, technology, operations, and risk to drive operational excellence, maintain a well‑managed control environment, and optimize data‑driven risk reporting processes. This opportunity provides significant professional growth and exposure to senior management. The ideal candidate must be able to effectively communicate and influence partners across multiple functional areas and levels of the organization.

Strong data and analytical skills, attention to detail, and the ability to adapt in a dynamic environment are essential to succeeding in this role.

• Serve as the primary Business Area Contact to ensure seamless execution of the credit policy lifecycle
• Identify process improvement opportunities and leverage AI tools to implement workflow optimizations that enhance team efficiency and operational excellence
• Govern the day‑to‑day administration of Credit Approval and Credit Exception frameworks
• Oversee the end‑to‑end Policy Adherence process, including recurring reporting routines
• Validate and maintain the inventory of risks, requirements, and controls which are owned and/or applicable to CR&A
• Conduct user acceptance testing of enhancements to supporting credit risk technology
• Draft release materials and develop communications related to change initiatives
• Leverage data to provide insights that enable GV&I to make data‑based decisions
• Support ad‑hoc initiatives for broader GV&I frameworks and work streams

• Self‑starter with a background in risk management and/or process management
• Understanding of commercial banking activities and the three lines of defense framework
• Strong data and analytical competencies, specifically around data reconciliation and reporting
• Experience or strong interest in leveraging AI tools to optimize day‑to‑day workflows, reporting routines, and process efficiencies
• Effective verbal and written communication skills, including the ability to prepare presentation materials
• Aptitude for synthesizing complex issues into a clear and concise summary
• Strong organizational skills, keen attention to detail, and process integrity
• Proactive, execution‑focused, and results‑oriented
• Independent problem‑solver with ability to navigate ambiguity
• Ability to establish credibility, trust, and support within all levels of the organization
• Willing to learn, adapts easily to change, and confident with diverse thinking
• Knowledge and experience using Google Workspace (Sheets, Slides, Docs)

• Bachelor’s degree or military experience
• At least 2 years of experience in risk management or process management at a financial institution or consultancy firm

• MBA or Master’s degree
• 3+ years of experience in credit risk administration, risk management, or process optimization
• 2+ years of experience working with SQL databases

Chicago, IL: $87,700 – $100,100 (Senior Risk Associate)
McLean, VA: $96,500 – $110,100 (Senior Risk Associate)
Other locations: salary will correspond to their respective pay ranges and will be reflected in the offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support total well‑being. Eligibility varies based on full‑time or part‑time status, exempt or non‑exempt status, and management level.

Capital One is an equal‑opportunity employer (EOE, including disability/veteran) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider qualified applicants with a criminal history in a manner consistent with applicable laws and regulations regarding criminal background inquiries.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.